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Front Office Agent

On-site in Amsterdam·Full-time·Added 1 month ago (last checked 9 Nov)

Van der Valk

440 open roles

Our summary

Salary
€2,590 - €2,800 a month
Work mode
On-site, Amsterdam
Contract
Full-time
Languages
Dutch

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • At least MBO working and thinking level;

  • At least 1 year of experience in the Front Office;

  • You are available for 0 to 24 hours. Working evenings, weekends, and holidays is no problem for you;

  • You speak the language of our guests, in Dutch and in English, but any other foreign language is a plus!

Pay & benefits

What you'll get

  • A salary between €2,590.00 and €2,800.00 per month based on 40 hours excl. 8% holiday allowance;

  • Travel allowance of €0.23 per kilometer, up to a maximum of 35 km per trip. Parking is available for free in our garage;

  • 25 vacation days per year based on full-time employment;

  • We offer delicious free evening meals for our staff and a tasty lunch for a small fee. We believe a good break is very important;

  • We believe it is important that you can continue to develop, so we contribute to your personal performance cycle and offer fun training sessions;

  • The vitality of our employees is also very important to us. Therefore, you can exercise for free in our gym and free fruit is ready for you every day. We also have a fun promotion every quarter that you can participate in as part of the family!

  • You may stay overnight at a large selection of Van der Valk hotels for €75.00, and you will receive a trial overnight stay at the start of your employment;

  • Additionally, enjoy 25% staff discount in our restaurant Amstelle and bar Moqum;

  • 15% discount for you as a Toekan member on various top-quality products from our hotels, in the Valkstore!;

  • Cozy outings, drinks, and staff parties!

The role

Do you have experience behind the reception desk and know how to switch gears quickly and accurately in different situations? Do you love to shine as the first point of contact and always know how to provide that little bit of extra service? Then you are the Front Office Agent we are looking for at Van der Valk Hotel Amsterdam-Amstel!

What you'll do

  • As a Front Office Agent, you are the first point of contact for all our guests. You ensure that our guests experience a stay they will never forget in our beautiful hotel!

  • You ensure a smooth flow of the day. Together with your colleagues, you prepare the check-ins and ensure that guests are received with ultimate hospitality.

  • During the guests' stay, you are the go-to person for our hotel. Questions about our Restaurant Amstelle, our Bar Moqum, or our Wellness de Tropen—you answer them all!

Functie-eisen

Do you fit into our Toekan family?

You are someone who can switch gears quickly and knows how to help our guests in a pleasant manner. You are open to learning new things and developing yourself. Additionally, you are representative and have a great sense of responsibility.

Hiring process

Are you completely sold and do you want to come and strengthen Team Toekan? Then quickly press the application button. Do you have any questions before you apply? No problem, feel free to send a WhatsApp (06-34837731) or an email (evi@amsterdam.valk.com) to Evi, HR agent.

About Van der Valk

Industry
Hospitality

In their own words

About the company & team

The warmest nest in Amsterdam:
In early October 2018, the doors of the Van der Valk Hotel Amsterdam-Amstel opened. Located by the water and a stone's throw from the city center, Van der Valk has built its first hotel within the ring of Amsterdam. The hotel features 206 luxury hotel rooms and an extensive wellness area with an outdoor swimming pool. Furthermore, the hotel boasts no fewer than 3 bustling catering outlets: Bar Moqum, buffet restaurant 't IJ, and á la carte restaurant Amstelle. Additionally, the hotel features no fewer than 12 fantastic multifunctional conference and meeting rooms.

We always take that one extra step to ensure that our guests receive more than they expect. That naturally all begins at the reception, which immediately stands out due to the large golden counter. And let that just become your workplace!

You can already take a look at the workplace on our site: https://www.vandervalkamsterdam.com/virtuele-tour

Additional information

** Acquisition in response to this advertisement is not appreciated

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