Front Office Agent - Element by Marriott Hotel (FT/PT)

Make it feel like home

The feeling of home: carefree and familiar. The goal of our front office team is to make guests feel at ease. Element Amsterdam Hotel focuses on long-stay guests: a stay of several weeks/months. This requires more than a smooth check-in/out.

What is special about this position is the bond you build with the guest; it creates a family feeling. We strive for service that exceeds all expectations, which is why it is all the more important to connect with the guest. We show sincere interest, have a chat, have a bit of fun when appropriate, and of course answer all their questions.

The hotel is located in a vibrant area, close to the Zuidas in the modern Gelderlandplein shopping center. Element is a lifestyle brand from Marriott International and focuses on both business and leisure guests. This hotel features 160 modern design rooms, several meeting rooms, and an extensive roof terrace; all inspired by nature and smart design.

Someone who loves to make people comfortable. Honestly, who does not love to see happy faces? You have strong people skills: communicative, empathy and obviously a hospitable attitude. Preferably you have hotel experience and knowledge of Opera (reservation system). You live in Amsterdam or nearby (key demand). This is a fulltime or parttime position, with rotating shifts: morning shift from 6.45 - 15.15, a middle shift from 9.45 - 18.15 and an evening shift from 14.45 - 23.15.

Element hotel is part of Clay Hospitality, a hospitality & lifestyle brand focused on developing and managing brands that inspire you to enjoy life in a sustainable way. By bringing together an amazing team of like-minded souls who share the same values, dreams and passion, we strive to provide our guests with unique experiences. We take great pride in providing great atmospheres and good vibes. Join us on our adventure!