Operations Center Manager

Your added value as Operations Center Manager

This is a new key position within the security organization of the House of Representatives. As Operations Center Manager, you will have the opportunity to help shape this role and the further development of the Operations Center. You will provide direction and leadership to approximately 20 professionals within the control room and the information center, who together contribute 24/7 to the safety and continuity of the parliamentary process. This requires a manager who sets course, connects people, and dares to take responsibility. You bring people, information, technology, and security processes together and create a professional environment in which employees know what is expected of them and can further develop themselves. Even under pressure, you maintain an overview, set clear priorities, and dare to make decisions. At the same time, you look ahead: you stimulate cooperation, professionalization, and technological innovation, and work with your team to build a future-proof Operations Center. In this way, you not only shape a new role but also contribute directly to a secure House of Representatives and, thereby, to the functioning of our democracy.

Main tasks

You:

• provides integral leadership to approximately 20 professionals within the control room and the information center, determines the course, and ensures clear roles, responsibilities, and priorities;

• further expands the new role and provides direction to the development and professionalization of the Operations Center into a strong, future-proof 24/7 organization;

• ensures cohesion between people, information, technology, and operational security processes and manages towards a strong information position that enables rapid and well-founded decision-making;

• takes charge within the Operations Center during (large-scale) incidents and crisis situations, maintains an overview, sets priorities, and ensures good coordination between the Operations Center and the operations on the floor;

• stimulates cooperation, development, and innovation and connects the Operations Center with internal and external partners, while also managing technological innovation of the control room and information-driven working.

What we ask of you

• HBO or WO working and thinking level and extensive leadership experience within a complex operational environment, preferably in the field of security, safety, crisis management, or a similar field of work.

• Sound knowledge of operational security processes and information-driven working. Experience with control rooms, information centers, or crisis organizations is a plus.

• As a leader, you provide direction and clarity, connect people, and know how to involve your employees in development and change. In doing so, you provide space and trust where possible and guidance where necessary.

• Even under pressure, you maintain an overview and dare to make decisions, sometimes based on limited information. You set sharp priorities, act with integrity, and move easily within a political-administrative environment.

• Building and innovating gives you energy. You look beyond the daily operation, bring people, processes, information, and technology together, and see it as a wonderful challenge to further shape this new role and the Operations Center.

Where you will work

You will work at the Logement of the House of Representatives at the Plein and at Bezuidenhoutseweg 67, both within walking distance of Den Haag Centraal station. This position requires you to be primarily physically present; working from home is possible but in consultation.

You will become part of the Security Service of the House of Representatives, consisting of approximately 110 colleagues. We are responsible for a safe and undisturbed progress of the parliamentary process and ensure that Members of Parliament, employees, and visitors can perform their work safely.

Our service consists of various teams and disciplines involved in operational security, information provision, and the preparation for and handling of incidents and crisis situations. As Operations Center Manager, you lead the Operations Center, in which the control room and the information center come together. The Operations Center is active 24 hours a day, 7 days a week.

Details

• The selection procedure consists of interviews and a competency assessment. The assessment is aimed at making visible the competencies that are important for successfully fulfilling this position.

• The first interviews will take place in the week of November 23.

• A reference check may be part of the selection procedure. Naturally, we will always first ask for your permission for this. This position is a position of trust and therefore, in accordance with the Civil Servants Act, you must possess Dutch nationality. A security screening (category B) will be conducted for this position. Upon a positive result, you will receive a Certificate of No Objection (VGB). Here you can find more information about this security screening.

Apply immediately

Come work for democracy. For more information about the position and the team, you can contact Simone van Wanrooij, Head of Operations, via telephone number 06-15 06 96 67 or via email at s.vwanrooij@tweedekamer.nl.

For questions about the application procedure, you can contact senior recruitment advisor, Caroline Braakman-Boom via telephone number 06 25 72 47 23 or by email c.boom@tweedekamer.nl.

Working at the House of Representatives means working for the democracy of the Netherlands. An honorable task in which you support 150 Members of Parliament daily. With over 800 colleagues, you contribute to the functioning of the House of Representatives. In a unique environment where no two days are ever the same. The House of Representatives belongs to everyone and is for everyone and strives for diversity in backgrounds and knowledge within its organization.