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Checkout & Customer Experience Team Leader in Hilversum

On-site in Hilversum·Added 2 months ago

Jumbo

2278 open roles

Our summary

Work mode
On-site, Hilversum
Languages
Dutch

Jumbo is hiring for this role in several places. This vacancy is in Hilversum.

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • A completed MBO level 3 education

Nice to have

  • Preferably leadership experience

Pay & benefits

What you'll get

  • A salary that makes you happy.
  • Targeted training and education within our own Jumbo Academy.
  • Growth opportunities. For example, to a position as Assistant Store Manager.
  • The possibility to participate in our collective health insurance.
  • 24 vacation days, three hours of ATV weekly, and holiday pay (based on a 40-hour work week).

The role

You give colleagues in the service and fresh departments a stage by putting their talent in the spotlight. By taking that extra step on the shop floor, you guarantee our 7 Certainties. This is how you turn our customers into true fans. And as a Cashier & Customer Experience Team Leader, you do this together with your team in Hilversum. Thanks to you, the store looks tip-top. Knowing the customer very well, seeing them as a true guest, and giving them a warm welcome—that is in your nature and you radiate it every day!

What you'll do

  • The smooth running of the fresh department (bread, deli meats, cheese, and vegetables) and/or the service area. You also carry out control rounds.
  • Ensuring that colleagues enjoy their work, because you support them on the work floor but also give them sincere attention.
  • Maintaining stock levels. You make (in)estimations of the stock and order new products in a timely manner.
  • Organizing the correct staffing, keeping track of hours worked, taken leave, and sickness absence.

Additional information

that is our Jumbo DNA, and as a Checkout & Customer Experience Team Leader, you take it even further. How? By knowing what is expected of you. And that is quite a lot. You must be able to lead. Furthermore, you possess a lot of empathy and understand what customers want. Thanks to your service orientation, you have the right answers. We are fully convinced of you as our new and uncomplicated colleague if you also have this:

Responding to your wishes

Being the most customer-friendly company in the world. That means responding to the wishes of the customer as well as our colleagues. As a Checkout & Customer Experience Team Leader, you can therefore also expect something from us. With the Jumbo formula, we make it happen. Because we ensure that you feel good in your own skin, have enjoyment at work, and grow in your profession. You also receive:

About Jumbo

Jumbo is a grocery retailer operating supermarkets under the Jumbo Supermarkten brand, offering a wide assortment of food and daily essentials with a focus on everyday low prices. Customers can shop in stores or order groceries online for home delivery or collection at pick-up points, supported by the Jumbo app and a loyalty program with personal offers, points and savings promotions.

The company's work spans store operations, logistics and grocery delivery as well as office functions, and its careers site presents openings ranging from part-time jobs to long-term careers, with the message that everyone brings something different and that this is what helps the company move forward together.

Industry
Retail
Website
jumbo.com

In their own words

About the company & team

The cheerful calling card of our store. That role is literally written for you and it shows. Like no other, you know what is best for our customer and what we at Jumbo understand to be the ideal customer experience. As a supervisor, you bring that need to life and you enthusiastisze your team members by making it happen. On the shop floor, you can be asked anything. You know the answers and thus help your team get started easily. You are also open to all kinds of good customer ideas and you coach your colleagues in their development. That your job is incredibly varied is a certainty! Furthermore, you contribute daily to:

do you dare to take on the Jumbo adventure? Then show immediately that you love to go the extra mile by applying for this position.

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