Flagship Store Manager - Utrecht area (38 hours)

• Work experience in managing and organizing large stores (approx. 90 FTE)
• Experience in coaching and strategically developing a team.
• Strong planning and prioritization skills.
• Confident handling of sales planning, analyses, and follow-up.
• Communicating in an inspiring and clear manner, and listening actively and with empathy.
• Being ambitious, performance-oriented, and determined.
• Analytical thinking, acting flexibly and with a solution-oriented mindset, and having a sharp sense for numbers and connections.
• Creating an excellent customer experience with great commitment and team spirit, actively stimulating sales, and motivating the entire team to get the best out of themselves.
• Having a passion for fashion, trends, and commerce.

WHY YOU WANT TO WORK HERE 
We are proud of our vibrant and open character. Our teams benefit from attractive secondary benefits and various development opportunities worldwide. 

• Staff discount on all our products and brands
• 25 vacation days
• HIP – H&M Incentive Program (bonus program)
• Employee Assistance Program (EAP) for a healthy work-life balance
• Corporate Benefits (exclusive discounts at many brands) 
• Gross salary from €5,000 per month (excluding holiday allowance)
• Company pension scheme
• Travel allowance 

As Flagship Store Manager, you hold ultimate responsibility for the store and lead your team with the goal of creating an inspiring, inclusive, and high-performing work environment. You ensure an excellent operational and visual customer experience and actively stimulate collaboration and entrepreneurship at all levels.

• are responsible for the total customer experience in the store, ensuring a strong visual and commercial presentation and implementing service tools to strengthen customer loyalty.
• analyzes sales and budget targets, derives targeted optimizations, and implements these together with your team – while maintaining the store with cost awareness and using all resources efficiently.
• plans tasks and staff deployment efficiently and ensures smooth execution of all operational processes – from the shop floor and the warehouse to the cash desks, fitting room routines, and daily store opening and closing.
• develops your team strategically through recruitment, onboarding, regular feedback sessions, individual development, and succession planning – and strengthens motivation, team spirit, and a performance-oriented culture.
• follows current fashion trends and relevant influencers with a sharp sense of style, and ensures that your team applies this knowledge purposefully in customer contact.

• Willingness to travel to Amsterdam, The Hague, and Rotterdam

Do you want to know more about the role of Store Manager? Listen to our Jobcast episode and discover more about the position firsthand – directly from our team: Store Manager.
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