Jobs in the Netherlands, in English.
23,000+ live jobsSenior People Operations Specialist
On-site in Amsterdam·Added 1 month ago (last checked 12 Oct)
Our summary
- Salary
- €3,000 - €4,000 a month
- Work mode
- On-site, Amsterdam
- Contract
- Fixed-term
- Languages
- Dutch
- Experience
- 2+ years





Skills
This job advert was originally written in Dutch.
Requirements
What we're looking for
- You bring 2-4 years of relevant work experience in a comparable HR or People Operations role; the sector in which you gained it is less important than the intersections with this field.
- You have a completed HBO (higher professional education) degree in HR or Business Administration.
- You have a good command of the Dutch and English languages.
- You are proactive and thrive in an environment where changes follow one another quickly; you maintain the overview and introduce (re-)structure.
- You have good communication skills and know how to explain complex policy material or system terms in plain language.
- You handle confidential information with integrity and know how to make the right choices in doing so. Making a mistake is allowed. You always solve it (together) to keep the impact as small as possible.
- Collaborating with colleagues and stakeholders comes naturally to you; you think before you speak and share matters with the correct context.
Pay & benefits
What you'll get
- 💸 A good salary appropriate to your knowledge and experience.
- 🌴 182.4 vacation hours (based on 38 hours) and 8% holiday allowance, so you can recharge in time.
- 🎯 A variable reward of up to 2.2% of your annual salary - depending on the collective result.
- 🛍️ 15% staff discount on all your HEMA favorites - from cream puffs to towels and notebooks.
- 🧓 A good pension scheme, so you are well-situated later on as well.
- 🚗 Travel allowance of €0.23 per kilometer (from 10 km one way up to max. 30 km)
- 🎡 Access to the 'benefits at work' platform, with discounts on top brands, day trips, and other extras that make life more enjoyable.
The role
As a Senior People Operations Specialist, you are the first point of contact for the team and stakeholders when resolving complex (ad hoc) employee cases and questions. Where many questions can be answered by anyone, you are the one who thinks just one step further: you see the broader context, make connections, and thus prevent larger problems. Together with the People Operations team leader, you are responsible for major (improvement) projects such as the implementation of a new workforce management system, pay transparency, the collective increases (minimum wage law) for many HEMA colleagues, and the processing surrounding performance and appraisal rounds. You also contribute to the successful completion of audits and are an important sparring partner for a large number of (senior) stakeholders within HEMA. Your playing field as a Senior People Operations Specialist is therefore enormous. Additionally, a large number of HEMA colleagues and a great diversity of HR issues provide a beautiful challenge in executing HR policy and managing personnel administration. In short; your impact touches all your colleagues.
What you'll do
- You work on smooth onboarding, internal movement, and offboarding administration, identifying bottlenecks and independently coming up with improvement proposals.
- No HR-related question is too crazy for you. Via our ticketing system, the telephone, or at your desk. You navigate all layers of the organization, are service-oriented, and tackle these questions with a smile.
- Regarding projects, you contribute to thinking about communication, planning, and feasibility at the front end, test system changes, and ultimately carry out the processing independently.
- You conduct substantive conversations with stakeholders such as people partners and HR colleagues, understanding their interests, taking your own position, and arriving at a workable solution together.
- Openness, getting stuck in, and humor; those are the core values of our team. And you are a part of it! Furthermore, with your knowledge and experience, you help your colleagues further in their development.
- You build and maintain the relationship between the People Operations team and our stakeholders, so that we remain mutually informed and collaborate optimally.
- Every day is different and often busy. You look ahead, signal (acute) problems, set priorities, and maintain an overview. You assist the People Operations team leader in maintaining the pleasant working atmosphere and meeting deadlines.
this is what we offer
At HEMA, you learn the trade in an environment where people truly work together. You will receive good guidance, get feedback that is actually useful, and gain valuable experience. Whether you are looking for an internship or an apprenticeship: you are welcome with us. Additionally, at HEMA you receive:
this is what you bring
- Experience with SuccessFactors is a plus, but not a must; you will learn this knowledge with us.
you make HEMA real
At HEMA, we work with over 17,000 colleagues toward a better everyday life in a more beautiful world. With products that are more practical, more beautiful, better, and also last longer. And with colorful stores in villages, cities, and online. We are proud of how far we have come, but we are not yet satisfied. HEMA is truly HEMA again and ready for the next step. Our ambition? To become the leader in a challenging market. We do that together, as one team, with proud colleagues, entrepreneurs, and partners. By playing to win. That means being curious, seizing opportunities, collaborating with pleasure, and always aiming for the best result. You dare to speak your mind and challenge others to become better together. With your unique contribution, you can help build the HEMA of tomorrow. You make HEMA real. Will you join us?
About HEMA
HEMA is a variety retailer based in Amsterdam that sells a broad own-brand assortment spanning household and home products, clothing for women, men, children and babies, bedding, kitchen and tableware, stationery, toys, food and bakery items, photo services, tickets and gift cards. Customers can shop online with home delivery or pick up orders in more than 550 HEMA stores, and the brand positions itself on surprisingly low prices.
Beyond its stores and webshop, HEMA works across retail, e-commerce, supply chain and distribution, with people working in its stores, distribution centres and offices in its countries. Its careers site lists roles ranging from store and hospitality staff to buying, design, marketing, finance, tech, quality and sustainability positions.
- Industry
- Variety retail
- In Spain
- Amsterdam
- Website
- hema.nl
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