Outbound Operations Manager

As an Outbound Production Manager, you lead all physical and administrative activities within your operational area of focus during your shift. You work together with inbound and order picking. You monitor the progress of logistical processes, adjust based on KPIs such as safety, service level, productivity, and absenteeism, and ensure optimal staff deployment on a daily basis. You work closely with planning and other departments to ensure smooth goods flows and, in the event of absence, you fulfill the role of operations manager.

Additionally, you lead 2-4 direct reports and more than 100 operational colleagues. You coach and develop employees according to the HEMA DNA and stimulate a safe, positive, and productive working environment. You also play an important role in improvement initiatives and projects, helping to implement and anchor new processes, systems, and working methods.

At HEMA, you learn the trade in an environment where people truly work together. You will receive good guidance, get feedback that is actually useful, and gain valuable experience. Whether you are looking for an internship or an apprenticeship: you are welcome with us. Additionally, at HEMA you receive:

• 💸 A salary between 4443 and 6728 gross based on 40 hours per month.
• 🌴 30 vacation days (based on 40 hours) and 8% holiday allowance, so you can recharge in time.
• 🎯 A variable reward of up to 14% of your annual salary - depending on the collective result.
• 💸 A net expense allowance of 65 euros per month
• 🎄 A fixed year-end bonus of 4% of your annual salary
• 🛍️ 15% staff discount on all your HEMA favorites - from cream puffs to towels and notebooks.
• 🧓 A good pension scheme, so you are well-situated later on as well.
• 🚗 Travel allowance of €0.23 per kilometer (from 10 km one way up to max. 30 km)
• 🎡 Access to the 'benefits at work' platform, with discounts on top brands, day trips, and other extras that make life more enjoyable.

You have at least an HBO (higher professional education) working and thinking level and at least 3 years of experience as a supervisor in logistics or supply chain, preferably within a (semi) automated environment. You are a natural leader who knows how to motivate, address, and develop teams, and you possess strong analytical abilities to switch gears quickly and make well-founded decisions. Furthermore, you have a sharp eye for efficiency, result-orientation, and safety. You maintain an overview, carefully weigh interests, and work smoothly with other departments. You are proficient with WMS/ERP systems, Excel, and planning processes. Typically, you work day shifts, but you will sometimes work an early or late shift to ensure optimal operational management.

At HEMA, we work with over 17,000 colleagues toward a better everyday life in a more beautiful world. With products that are more practical, more beautiful, better, and also last longer. And with colorful stores in villages, cities, and online. We are proud of how far we have come, but we are not yet satisfied. HEMA is truly HEMA again and ready for the next step. Our ambition? To become the leader in a challenging market. We do that together, as one team, with proud colleagues, entrepreneurs, and partners. By playing to win. That means being curious, seizing opportunities, collaborating with pleasure, and always aiming for the best result. You dare to speak your mind and challenge others to become better together. With your unique contribution, you can help build the HEMA of tomorrow. You make HEMA real. Will you join us?