Manager Operations Planning & Performance
At Bij Crisp, we have a mission: to make food with more flavor accessible to everyone. To achieve this, every link in our operation, from warehouse to front door, must connect seamlessly every day.
Jobs in the Netherlands, in English.
14,000+ live jobsThis job advert was originally written in Dutch.
You have experience in an operational, leadership role. Ideally at a company where the delivery of a physical product is a key component of the company's success.
You are persuasive. You easily get people on board, regardless of their role or background. You also do not shy away from difficult conversations.
You write and speak fluent Dutch. You act and communicate in a pleasant and integrous manner, even under pressure.
You possess (at least) a Category B driver's license.
You are entrepreneurial and get energy from spotting and realizing opportunities for optimizing your own hub as well as for overarching topics.
What we offer
Working at a B Corp certified company, where you get the chance to make your mark on the European food system.
27 vacation days to rest and recharge.
One extra day off per year to dedicate to volunteer work and do something good.
Attention to your mental health with online guidance from certified psychologists via OpenUp.
A perfect pension for later via BPFL.
Every month food for thought, with workshops and talks via the Crisp University.
Regular tastings or workshops at the office or at one of our suppliers, to see how our tastiest products are made—and of course, to taste them too.
A comprehensive, organized lunch at the office every day.
Enthusiastic, smart colleagues and time to get to know each other during sports, events, and tastings.
And... a significant discount on your Crisp groceries, because of course you want to eat well at home too.
Crisp is growing like wildfire. For that reason, we are looking for a Hub Manager for our location in Breda, where you will hold ultimate responsibility. You know better than anyone what a good delivery experience is, you are result-oriented, can streamline an operation, and enjoy leading a large group of couriers and team leads. Ensuring a perfect delivery experience for our customer—that is what you do it for. Every single day.
What you will do
You build your own team of team leaders and coach and motivate them, so that they can manage the operational process as effectively as possible and improve couriers. You know how to bring out the best in them and ensure they enjoy their work.
You streamline daily processes at your hub to ensure that it runs like a well-oiled machine every day.
You are responsible for the safety, quality, capacity, employee engagement, and costs of your hub. You get energy from constantly hitting targets.
You work closely with the entire Delivery team and report to the Regional Delivery Manager.
As Hub Manager, you are responsible for your own hub. This is where our packed groceries arrive seven days a week to be delivered by your team in the region. Some of your responsibilities include:
As an ideal candidate, you find a good delivery experience extremely important, and you are not afraid of difficult conversations with couriers or making decisions under pressure. If something goes differently than planned, you come up with a solution and remain calm. But above all, you are eager to ensure the delivery of our groceries always goes perfectly and to turn your hub into a well-oiled machine.
You are result-oriented and stress-resistant. You have an operational mindset, remain calm when something does not go as planned, and you feel happy when you and your team have run a flawless day.
You are flexible. You love it when things are made increasingly efficient and know how to implement and safeguard this effectively at your hub.
At Crisp, we strive for an inclusive and diverse working environment in which everyone is welcome, regardless of their background, gender, age, ethnicity, sexual orientation, religion, or disability. We encourage applicants with diverse perspectives and backgrounds to apply and believe in equal opportunities for everyone. We value the unique contributions that every employee can make and are determined to create an inclusive workplace where everyone is respected and valued.
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