Home Care Planner

At Carinova, we are looking for a planner who stands firm in their shoes. As a Home Care Planner, you ensure that clients receive the support they need and that employees are deployed efficiently. This is not a quiet administrative role. You will work in a dynamic environment where priorities are constantly changing. Sick calls, schedule changes, phone calls, and new clients require quick assessments and appropriate solutions every day. It is precisely this variety that gives you energy. What will you do? As a Home Care Planner, you and your colleagues ensure that clients can count on appropriate support and that employees are deployed optimally. In doing so, you take daily account of client wishes, available capacity, travel times, and other changes. You are constantly working to find the right balance between the interests of clients, employees, and the organization. Sometimes that requires creativity, sometimes quick thinking, and sometimes making clear choices. Your duties include: Planning and pairing clients with household support workers; Processing new requests and changes; Solving planning issues and bottlenecks; Processing sick calls, leave, and schedule changes; Maintaining contact with clients, employees, and colleagues; Managing client and employee data; Checking worked hours and travel expense claims. No day goes exactly as planned. While you are processing a change, the phone might ring, an employee might call in sick, or a new request might come in. It is precisely within this dynamism that you know how to maintain an overview and set the right priorities. About our team You will join a dedicated team of seven planners. We work closely together, lines of communication are short, and colleagues help each other where necessary. Additionally, every planner has a fixed work-from-home day. Together, we ensure that thousands of clients can count on reliable household support.