Experienced Operations Director Sinai Centrum and Novarum

Do you want to work at Arkin, a professional mental healthcare organization, and be responsible for two TOP-GGz institutions?

As Operations Director at Arkin for the Sinai Centrum (trauma care center) and Novarum (eating disorder center), you will get the unique opportunity to further grow two leading and highly specialized disciplines. An environment where depth, professionalism, and attention to the person are central - and where courage and innovation are needed to offer the best possible care to a complex target group.

What will you do?
In this dynamic role, together with the Director of Clinical Affairs, you carry the integral responsibility for the direction, results, and further development of both specialties. You report to the Board of Directors and are part of the Arkin management team. You make an active contribution to the future of accessible, high-quality mental healthcare and provide direct leadership to the management team (8 fte) of Sinai Centrum (185 employees) and to the management team (3 fte) of Novarum (75 employees).

You connect strategy, clinical content, and operations, translate organizational goals into concrete results, and contribute to the strategic multi-year plan. In doing so, you play an important role in optimizing processes, reducing waiting lists, and strengthening the quality and efficiency of care. You also stimulate innovation, guide change processes, and contribute to maintaining the TOP-GGz status.

You inspire professionals to get the best out of themselves and stimulate ownership, collaboration, and independence within the teams. Additionally, you are involved in a wide range of ongoing themes, projects, and change tasks. This includes themes such as integral capacity management, efficiency, implementation of comorbidity policy, and clinical content development.

At the same time, you face sharp choices and steer steadily towards quality, innovation, and collaboration. The care provided is substantively profound, specialist, and multifaceted. This requires operations that allow room for professional autonomy, but also offer direction, structure, and future-proofing.

For Sinai Centrum, you also have a special role in further safeguarding the Jewish identity of the organization, ensuring that this identity is visible and recognizable, without the organization taking sides in (geo-)political issues.

• Ultimately responsible for the operations and financial results of Sinai Centrum and Novarum;
• Together with the Director of Clinical Affairs, providing direction to the strategic course and its translation into practice;
• Leading organizational development, improvement, and change processes;
• Improving accessibility, capacity, and efficiency of care;
• Coaching and developing managers and strengthening ownership within teams;
• Maintaining and strengthening relationships with chain partners, health insurers, and other external stakeholders;
• Further safeguarding the Jewish identity of Sinai Centrum and safeguarding an open, professional, and connecting organizational culture.

We offer you

• A salary that matches the weight of the position;
• Contact for 36 hours per week (32 hours is negotiable);
• 8.33% holiday allowance and year-end bonus;
• A 2nd class mobility card for work and commuting (incl. public transport bicycle) or mileage allowance;
• Work-from-home scheme incl. allowance for workplace and work-from-home days.
• Access to the Arkin Academy + unlimited GoodHabitz;
• Flexible choice system for extra days off, bicycle scheme, and travel expenses;
• Balance scheme of €1,000 (full-time), vitality budget of €100, and access to Nrgize.

What do you bring?
For Sinai Centrum and Novarum, we are looking for an experienced and connecting Operations Director. A strategic leader with change management experience, strong financial insight, and a sense for administrative relations. You know how to connect people and teams, are result-oriented, and preferably have an affinity with specialist mental healthcare. In short: a decisive director who helps organizations develop further and makes them future-proof.

Furthermore, you bring:

• We are looking for a Director with extensive experience (min. 3 years) in a similar role within a complex organization in managing large teams and ultimate responsibility;
• You have organizational and political sensitivity and good analytical skills;
• You are a true connector: someone who brings people, teams, and interests into motion;
• Demonstrable change management experience is essential;
• You preferably possess a relevant academic master's degree (business administration, management) and strong financial insight;
• You are innovative, positive, and result-oriented;
• You have an affinity with specialist mental healthcare; experience in mental healthcare is a plus;
• You have experience working with works councils.

Working with us
At Arkin, you get the space to make a real impact. You will work in an organization that wants to move forward. As Director of Operations at the Sinai Centrum and Novarum, you will find yourself in two unique specialisms within Arkin. Each with its own character and expertise, but connected by a shared mission: providing accessible, specialist, and future-oriented mental healthcare. Additionally, you will work closely with the two specialisms NPI and PuntP, promoting mutual synergy.

Sinai Centrum is the expertise center for psychotrauma and offers highly specialized care to people with complex trauma-related problems, including PTSD. Treatments are based on evidence-based methodologies such as EMDR, Imaginal Exposure, ImRs, and cognitive behavioral therapy. You will work here with passionate professionals such as GZ-psychologists, clinical psychologists, psychotherapists, psychiatrists, and occupational therapists. The atmosphere is professional and warm, with much attention to safety, recovery-oriented work, and cultural sensitivity. Intervision, professional development, and innovation are central to the teams, which are committed to both outpatient and clinical care.

Novarum is the expertise center for eating disorders with the TOP-GGz seal and offers care to people with anorexia, bulimia, binge eating disorder, and other eating problems. Treatments are based on the proven effective CBT-E methodology by Fairburn. We work with the latest insights in the field of cognitive behavioral therapy and combine online, outpatient, part-time, and clinical treatments to offer our clients the best possible care.

Within Novarum, specialized teams work that collaborate intensively with clients and their loved ones. The professionals—including dietitians, psychologists, psychiatrists, nurses, and occupational therapists—are involved, expert, and focused on recovery. There is much attention to innovation, scientific research, and strengthening the client's own autonomy. Connection, compassion, and development form the core of the working climate.

Both specialties are part of Arkin, an organization with 11 specialties that together shape metropolitan mental healthcare. Within Arkin, there is intensive collaboration between the specialties. Together, we stand for our social task as a core institution in the Amsterdam region and as a partner in other regions. Our treatment vision has recovery-supporting care and methodical working based on scientific insights as important pillars. Arkin offers various professional training programs and sees this as an inextricably linked part of the organization.

Want to know more about this vacancy?
For more substantive information about this vacancy, you can contact Elke Woltersom, Director of Operations NPI and PuntP, via 06 - 11862182. For questions about the procedure, please contact Dennis Baars, Recruiter, via 06-52826788

This vacancy has been published simultaneously internally and externally. An assessment is part of the procedure. Your application will be assessed in the week of November 23rd. The expectation is that interviews will be conducted between December 7th and December 18th.