Youth Operations Manager in The Hague

Youz, specialist care for youth and family, is looking for an Operations Manager for the MBT, YET, the Voorburg outpatient clinic, and the healthcare logistics departments.

Do you want to contribute to good operations within specialist youth and family care? Apply now.

As Operations Manager, you are responsible, together with the Care Managers, for the operations and organizational development of the involved care components of Youz. You lead MBT, YET, the outpatient clinic in Voorburg at Jacob van den Eyndestraat, and the healthcare logistics departments, including the Central Intake Team (CAT), the secretariat, and JST.

You ensure efficient and future-proof operations. You maintain oversight of staffing, capacity, production, and finances, and translate organizational objectives into concrete improvements. You work together with practitioners, team leaders, and support services, and ensure that both the care teams and the healthcare logistics departments can perform their work as well as possible.

You combine business insight with an eye for the daily practice of care and supporting processes. In doing so, you know how to connect different interests and you keep the continuity, efficiency, and accessibility of care in mind.

Your main responsibilities

• together with the Care Manager, you provide direction to the operations and the development of the involved care components;
• you manage finances, staffing, capacity, and production, and take measures where necessary;
• you identify bottlenecks in processes and initiate improvements that contribute to an efficient organization;
• you translate policy and organizational objectives into concrete plans and monitor their execution;
• you work together with internal stakeholders and support services and contribute to good cooperation between the different disciplines.

You are a result-oriented and connecting manager who knows how to combine business objectives with the social mission of Youz. You maintain an overview, take responsibility, and know how to bring colleagues along in changes.

In addition, you possess:

• a completed HBO or WO degree, preferably in business administration, management, or a similar field;
• experience in a leadership or business-responsible position;
• knowledge of operations, including finances, personnel planning, and capacity management;
• experience with improving processes and realizing organizational objectives;
• good communication skills and the ability to work together with different disciplines.

Experience within mental healthcare (ggz), youth care, or another healthcare organization is a plus.