Complaints Committee Member Patient Care - nursing background
On-site in the Netherlands
Jobs in the Netherlands, in English.
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This job advert was originally written in Dutch.
Are you an experienced professional who enjoys being the connecting link between users, applications, information provision, and ICT? Do you get energy from improving applications, solving complex issues, and advising management and colleagues? Then we are looking for you!
Your new job
You ensure that approximately 400 professionals can provide the best care to our clients daily and are supported as well as possible by our systems in doing so.
The Mental Health Care ICT department supports users and is responsible for the management of GGZ-specific applications such as mijnQuarant, MindDistrict, ValueCare, VipLive Monitoring, and Khonraad. The department also manages ZPM, Youth Act, WMO, and WLZ registration and carries out the billing for Zuyderland Mental Health Care. This dynamic department consists of 10 employees and features a high degree of self-organization.
As an Applications Expert, you are responsible for managing, monitoring, and optimizing applications and the associated processes. You analyze the information needs of users and translate these into suitable ICT/ICMT solutions. In doing so, you are an important interlocutor for both users and management.
You deal with diverse issues: from incidents, changes, and releases to complex implementations and organization-wide projects. You lead and coordinate projects, monitor cohesion, and ensure that people, resources, and processes are deployed effectively.
Additionally, you look ahead. You identify trends in digitalization and AI and advise on new applications and the further optimization of existing applications. Based on your expertise, you contribute to the development and execution of the strategic ICT policy, in line with the ambitions and challenges of mental health care.
As a subject matter expert, you are also an important point of contact and a source of knowledge for colleagues and users. You actively share your knowledge, develop documentation and training materials, and guide and coach colleagues within the field.
In short: a versatile role in which functional management, advisory, project management, information management, and knowledge sharing come together. A role in which you not only ensure that applications function well but also actively contribute to the further development of our organization.
Welcome to the team
At the Mental Health Care (GGz) department of Zuyderland Medical Center, specialists work together with their teams to provide the best care to clients in all age groups who are dealing with psychological complaints and disorders. GGz offers care at all Zuyderland locations. However, the form of care may vary per location.
We are located at the Sittard-Geleen, Brunssum, Heerlen, and Kerkrade locations.
'With a refreshing perspective and attention to others, we stand together for the best care in the region.'
Want to know more?
Would you like more information or do you have some questions? Please feel free to contact Joyce Hagenaars, Head of Department Soma & Psyche, Secretariats, Activation & Guidance, and Care ICT, via 06-12543303.
A reference check and screening may be part of the procedure. For all positions within Zuyderland, a VOG (Certificate of Good Conduct) is required.
In the event of equal suitability, priority candidates will be given preference over internal and external candidates.
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