User Experience Designer (UX)

This is what you will doThe User Experience designer is responsible for:Gathering specific user wishes through workshops, interviews, and usability testing.Developing the UX into wireframes and mockups.Monitoring the scope of the assignment.Simplifying requirements where possible, in close cooperation with the Information Analyst.Alignment with and acceptance by users, Product Owners, and IT colleagues, with the goal of a design that meets the various requirements and wishes of the stakeholders.Close alignment with the Visual Designer.Monitoring the UX during further development by the realization team.As a User Experience designer, you work closely with other designers and the Agile-Lean teams of the international company. These teams are responsible for realizing software adjustments with maximum business value. The ultimate customer experience. That is what you are here for. You are creative, analytical, user-centered, and design the best customer experience for international train travelers.Where you will workWorking at the company means that you can make *the* difference in the world of sustainable mobility. The company has the ambition to make Europe accessible to everyone by providing the best customer experience. To this end, the company focuses on 4 pillars: shop and partner for European travel / searching, booking and self-service / personal travel support / the most personal and professional sustainable partner. As a UX designer, you are responsible for the customer experience of 1 or more of these pillars. The company works according to the double diamond design model, whereby validated services are created from customer insights. As a User Experience designer, you shape and guide a solid design process. In doing so, you work closely with marketers, business owners, CRO specialists, information analysts, and product owners. Additionally, you work with other designers (UX and VD) to improve the complete customer journey across all channels (e.g., web, app) and moments.Good to know, during this period we work mainly from home. In the future, when the rules are relaxed again, this will be at the office more regularly, and your chair within the company will be ready in Amsterdam. Within the old normal, 120 enthusiastic professionals in various multidisciplinary Agile teams bundle their strengths there daily. We are doing that from home now. The company is a dynamic organization where a very open culture prevails. There is always time for the development of good ideas to make our users happy. Additionally, there is much attention to the development of employees.