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Front Office Supervisor in Amsterdam

On-site in Amsterdam·Full-time·Added 14 days ago (last checked 9 Nov)

Van der Valk

440 open roles

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Our summary

Salary: €2,750 - €3,200 a month
Work mode: On-site, Amsterdam
Contract: Full-time
Languages: Dutch
Experience: 2+ years

Skills

Front Office

Van der Valk is hiring for this role in several places. This vacancy is in Amsterdam.

This job advert was originally written in Dutch.

Pay & benefits

What you'll get

A good salary, between €2,750.00 and €3,200.00 per month based on 40 hours excl. 8% holiday allowance;
Travel allowance of €0.23 per kilometer, up to a maximum of 35 km per trip. Parking is available for free in our garage;
25 vacation days per year based on full-time employment;
We offer free dinner on workdays and a delicious lunch for a small fee. We believe a good break is very important!;
We find it important that you can continue to develop, so we contribute to your personal performance cycle;
You may stay with us for €75.00 at a wide selection of Van der Valk hotels and you will receive a trial overnight stay at the beginning of your employment;
Additionally, enjoy a 25% staff discount in our restaurant Amstelle and bar Moqum;
And not to forget, cozy outings and staff parties.

The role

Are you an entrepreneurial and enthusiastic supervisor? Do you enjoy guiding colleagues and working together towards great goals? Then we are looking for you as a Front Office Supervisor!

Are you an enthusiastic and entrepreneurial supervisor? Do you enjoy guiding colleagues during your shift and achieving great goals together? Then you are the experienced Front Office Supervisor we are looking for!

What you'll do

As Front Office Supervisor, you are the first point of contact for all our guests. You ensure that our guests experience a stay they will never forget in our beautiful hotel!
You are responsible for the Front Office Agents during your shift. You lead them and perform a handover with the next shift. You also play a major role in onboarding colleagues.
In addition to physical contact with our guests, you also handle administrative support. This includes answering emails and telephone calls, managing lost and found, and ensuring all checklists are completed.

What challenges await you?

Functie-eisen

You are someone who can switch gears quickly and knows how to help our guests in a pleasant manner.

You enjoy helping your colleagues with their development. Additionally, you are representative and have a strong sense of responsibility.

Furthermore, we hope that you possess the following:

Minimum MBO level 4 working and thinking level;
Minimum 2 years of experience in the Front Office, including supervisory tasks;
You are available for 32 to 38 hours. Working evenings, weekends, and holidays is no problem for you;
You speak the language of our guests, in both Dutch and English, but any other foreign language is a plus!

Sounds good, but what do you get as part of the Toekan family?

About Van der Valk

Industry: Hospitality

In their own words

About the company & team

At Van der Valk Hotel Amsterdam-Amstel, we have been achieving success with much passion and pleasure since 2018. With our perfect location both by the water and close to the bustling center of Amsterdam, this is the first Van der Valk hotel within the ring. And we are mega proud of that! In addition to being proud of the location, we are also proud of everything the hotel has to offer. Guest satisfaction and a high service level are at the top of our list. The hotel is cozy and provides that nice family feeling that Van der Valk is known for. Together with all our outlets (bar Moqum, buffet restaurant 't IJ, á la carte restaurant Amstelle, 206 luxury hotel rooms and 12 multifunctional conference and meeting rooms), including our unique wellness with an outdoor swimming pool, we always take that one extra step to ensure that our guests receive more than they expect. How wonderful is it to be able to say that you are part of this beautiful hotel?

Are you completely sold and do you want to come and strengthen Team Toekan? Then quickly press the application button. Do you have any questions before you apply? No problem, feel free to send a WhatsApp (06-32837731) or an email (evi@amsterdam.valk.com) to Evi, HR agent.

You can already take a look at the workplace on our site: https://www.vandervalkamsterdam.com/virtuele-tour

** Acquisition in response to this advertisement is not appreciated

All open roles at Van der Valk