Jobs in the Netherlands, in English.

Expert Services Lead

Hybrid in Amsterdam·Full-time·Added 5 months ago (last checked 3 Nov)

TrueFullstaq

12 open roles

Our summary

Salary
€5,300 - €5,800 a month
Work mode
Hybrid, Amsterdam
Contract
Full-time
Languages
Dutch
Experience
3+ years

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • 3 to 5 years of relevant experience within IT consultancy, professional services, or Experts as a Service; 

  • several years of experience in a leadership role; 

  • experience coaching professionals and developing teams; 

  • commercial experience with account development, cross-selling, and up-selling; 

  • strong stakeholder management at a senior level; 

  • sufficient knowledge of Cloud Native, Software, Cloud, Data, and Security to engage in technical discussions; 

  • entrepreneurship and a strong focus on results. 

You don't have to be the best engineer in the room. You do need to understand what our experts and clients are talking about and become genuinely enthusiastic about technology. 

Pay & benefits

What you'll get

In addition to plenty of freedom, responsibility, and influence, you receive: 

  • Salary from 5,300 to 5,800 euros based on 40 hours 

  • company car or mobility budget; 

  • training budget and certification opportunities; 

  • laptop and phone of your choice; 

  • 25 vacation days + the option to purchase 5 additional days; 

  • hybrid working and a home office allowance; 

  • strong pension scheme; 

  • lunch from our own chefs; 

  • conferences, events, and knowledge-sharing sessions. 

The role

Combining people leadership, commerce, and technology in one role?

As an Expert Services Lead, you will help build the next phase of Expert Services. You will lead experienced IT professionals across the full breadth of our services, develop strategic client relationships, and identify where new commercial opportunities arise.

With our Expert Service team, we connect high-quality technical expertise to organizations with complex challenges. It is up to you to further grow our experts and this business.

What you'll do

You are responsible for a team of experienced Cloud Native professionals. You coach them in their development, assist with career choices, and ensure they continue to feel connected to TrueFullstaq.

Additionally, you are an important interlocutor for our clients. You understand what is happening, build relationships, and recognize opportunities for Expert Services and Consulting.

At the same time, you maintain a grip on the business and manage, among other things, utilization, client and employee satisfaction, pipeline, and growth.

What will you do?

Concretely, this means you:

  • coach our experts and help them grow;

  • build and expand strategic client relationships;

  • identify commercial opportunities and capitalize on them together with Sales;

  • further professionalize and make Expert Services scalable;

  • manage people, quality, and commercial results;

  • build the team of tomorrow together with Recruitment.

We are not looking for a manager who only manages what is already there. We are looking for an entrepreneurial leader who wants to build. 

Someone who switches easily between a conversation with a senior engineer, a strategic client, and management. 

Why TrueFullstaq?

We are Cloud Native specialists who get energy from complex technical challenges. We love substance, give people a lot of freedom and responsibility, and challenge each other to do better every time. 

As an Expert Services Lead, you will get the space to make a direct impact on our people, clients, and growth. 

Our culture?

We love our inner nerd. 
We truly care. 
We love to challenge. 
Professional but casual. 

Ready to build?

Do you want to grow our experts, build strong client relationships, and take Expert Services to the next phase? 

Then we would love to meet you. 

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