Volunteer Vacancy: Members of the Hospital Client Council

Treant provides approximately 6,500 colleagues with high-quality hospital and elderly care from 21 locations in the Drenthe and Southeast Groningen region. One client council has been established for the three hospital locations in Emmen, Hoogeveen, and Stadskanaal. The client council represents the patient perspective and is looking for enthusiastic new members who want to make an active contribution to this. Client Council: The client council represents the common interests of all patients of the hospital. The client council provides requested and unsolicited advice to the board of directors regarding the quality of care, safety, privacy, and other patient-related matters. The client council is primarily concerned with policy matters that are important to the hospital. A well-functioning client council contributes to participation and thereby to the quality of life of patients. The client council has regular consultations with the board of directors. The client council consists of seven members. Areas of focus for the client council are: Communication & external relations, Finance, Quality & safety, Patient-centeredness & network care. Each member of the client council manages (at least) one portfolio. The client council receives administrative and policy support. The members of the client council also form the client council of the Medisch Specialisten Collectief Treant, in which the medical staff of Treant is united (240 physicians in one cooperative). What you will do: As a member of the client council, you will participate in meetings (during the day), among other things. You will read policy documents so that you can express an opinion on them from a client perspective. This is prepared by the portfolio holders with the relevant area of focus. In doing so, you will not lose sight of the interests of the organization when you present your opinion. You will participate in working groups/committees of Treant and take part in internal audits. Additionally, you will participate in hospital inspections. The time commitment is an average of eight hours per week. Members of the client council live in the care area of Treant. Who we are looking for: The client council is looking for an enthusiastic candidate who: can empathize with the interests of patients and can maintain sufficient distance from individual interests; enjoys representing the perspective of patients and is able to assess policy and its implementation from a patient perspective (primarily by reading policy documents and participating in meetings); is interested in at least one of the areas of focus/portfolios and can further develop and expand it; can function well in a team; is organizationally sensitive; has a positive-critical and open attitude; possesses good communication (oral, written, and digital) skills; is capable of self-reflection and of giving and receiving feedback; possesses a healthy dose of humor and a good ability to put things into perspective; has a constructive, service-oriented, and flexible attitude; can handle confidential information carefully; is willing to follow (further) training; is willing and able to travel to all hospital locations; is at least 18 years old; is not employed by or professionally involved with Treant. What it offers you: a fun volunteer position with enthusiastic colleagues; the opportunity to exert influence on developments within the hospital and thus strengthen the position of patients; professional and personal growth; the maximum tax-free volunteer allowance and a travel allowance. Curious? Tell us! If you are interested, please contact Annet Feenstra, policy officer central client councils, via a.feenstra@treant.nl or 06 10 66 65 06. An aspirant membership of five months applies first. At the end of the trial period, an evaluation with the client council follows, after which definitive membership can follow.