IT Technician

We offer a great opportunity to strengthen our team in Den Hoorn, in a pleasant working environment where collaboration and respect are central to everything we do. You will have real influence on how the IT infrastructure for our Machining Logistics business area is designed, in an international environment with colleagues from diverse backgrounds, experiences, and perspectives. You will receive a competitive reward and good employment conditions, and whether you are looking for a part-time or a full-time position, we offer the flexibility that matches your wishes.

We offer an exciting opportunity to join our team in Den Hoorn, in a pleasant work environment where collaboration and respect are at the heart of everything we do. You will have real influence on how IT infrastructure is designed for our Machining Logistics business area, working in an international environment with colleagues from diverse backgrounds, experiences, and perspectives. You'll enjoy competitive rewards and benefits, and whether you're seeking a part-time or full-time position, we offer flexibility to suit your needs.

Are you an experienced IT professional with strong problem-solving skills and excellent communication capabilities, who loves IT challenges that you don't encounter in a traditional office environment? Sandvik Machining Logistics is looking for an IT Technician to strengthen our IT Benelux team in our distribution center and office building in Den Hoorn. You will support our colleagues locally and help shape the IT infrastructure of our Machining Logistics business area. This position reports to the Service Delivery Manager.

As an IT Technician in Den Hoorn, you are the on-site IT expert for our office and warehouse users and help shape the IT infrastructure of our Machining Logistics business area. You will work closely with the IT Benelux team and with the IT technicians and the WMS application team at our other Machining Logistics locations in the USA, Singapore, China, and Brazil. The IT landscape you care for goes beyond laptops and servers: it includes Zebra handheld computers managed with SOTI MobiControl, the on-premises WMS, and the OT hardware in our warehouse. Occasional travel to other Sandvik locations in the Netherlands and Belgium may be required.

Are you an experienced IT professional with strong problem-solving skills and excellent communication capabilities, who enjoys IT challenges you won't find in a traditional office environment? Sandvik Machining Logistics is seeking an IT Technician to join our IT Benelux team at our distribution center and office building in Den Hoorn. You will support our colleagues locally and help design the IT infrastructure of our Machining Logistics business area. This position reports to the Service Delivery Manager.

As the IT Technician in Den Hoorn, you will be the onsite IT expert for our office and warehouse users and help shape the IT infrastructure of our Machining Logistics business area. You will work closely with the IT Benelux team, and with the IT technicians and WMS application team at our other Machining Logistics locations in the US, Singapore, China, and Brazil. The IT landscape you will look after goes beyond laptops and servers: it includes Zebra handheld computers managed with SOTI MobiControl, the on-premises WMS, and the OT hardware in our warehouse. Occasional travel to other Sandvik locations in the Netherlands and Belgium may be required.

• Design IT infrastructure solutions for requirements that are unique to a logistical distribution center, and work together with internal and external service providers to implement, test, and roll them out to our other distribution centers.
• Lead local IT projects and support global IT projects in Agile project groups, together with IT colleagues and the IT technicians and the WMS application team at our other Machining Logistics locations.
• Drive vulnerability management and IT security compliance: identify, prioritize, and follow up on vulnerabilities in our IT and OT environments, and implement and monitor IT security rules.
• Manage and support our Zebra handheld computers with SOTI MobiControl and keep the IT infrastructure behind our on-premises Blue Yonder WMS reliable and secure.
• Manage incidents and support requests, from workplace and remote support to documenting solutions, with high user satisfaction and meeting SLAs.
• Prepare and deliver new devices and IT systems to users in both office and warehouse environments, and handle IT procurement and asset lifecycle management.
• Monitor the local IT environment with Logic Monitor and take action where necessary.
• Keep the site documentation of all IT systems and the infrastructure up to date.
• Continuously improve local IT processes to optimize the user experience.
• Design IT infrastructure solutions for requirements unique to a logistical distribution center, and work with internal and external service providers to implement and test them and roll them out to our other distribution centers.
• Lead local and support global IT projects in Agile project groups, together with IT colleagues and the IT technicians and WMS application team at our other Machining Logistics locations.
• Manage incidents and support requests, from desk-side and remote support to documenting solutions, ensuring high user satisfaction and meeting SLAs.
• Prepare and deliver new devices and IT systems to users in both office and warehouse environments and handle IT purchasing and asset lifecycle management.
• Monitor the local IT environment with Logic Monitor and take action if needed.
• Keep the site documentation of all IT systems and infrastructure up to date.