Youth Operations Manager in The Hague

Youz is looking for a connecting and decisive Operations Manager on a temporary basis for several clinical departments at Dr. van Welylaan in The Hague. We are looking for someone who can start in the short term and is available until mid-2026.

Are you an experienced manager who gets energy from a dynamic working environment? Do you know how to connect people, processes, and results, and do you feel at home in an environment where no two days are the same? Then we would love to meet you!

As Operations Manager, you will form the dual management of one of our three clinical clusters together with the Care Manager. While the Care Manager is responsible for the content and quality of the treatment, you are responsible for operations, personnel matters, and organizational processes.

You will work from the location at Dr. van Welylaan, where specialist clinical care is provided to children, adolescents, and young adults aged 6 to 23 with complex psychiatric problems.

Our site is divided into three clinical clusters, each managed by its own management duo. Together with the other management duos, you bear responsibility for the entire clinic. You will be part of a dedicated and experienced management team in which there is intensive collaboration, knowledge sharing, and space to brainstorm about substantive and organizational issues. At the same time, you will receive a lot of freedom to determine the course together with your cluster.

The management duos know each other's departments well and replace each other during holidays. This ensures continuity and ensures you are never alone.

What makes working at Dr. van Welylaan extra special is the culture. Despite the size of the location, an informal 'everyone knows everyone' atmosphere prevails. Colleagues find each other easily, work together extensively, and make optimal use of each other's expertise. Investment is also made in connection outside of daily work. Clinic-wide activities and festivities are organized regularly, allowing colleagues and clients to meet, work together, and celebrate successes.

your duties consist of

• You are responsible for the operations of several clinical departments;
• you lead employees and are responsible for personnel matters, business processes, and daily operations;
• you manage based on quality, capacity, production, and financial results;
• you support teams during changes and contribute to a healthy and future-proof organization;
• you work closely with the Care Manager, the board, and the other management duos to realize the organizational objectives;
• you initiate and guide improvements in the areas of operations, processes, and collaboration;
• you are a visible, approachable, and connecting leader who facilitates, challenges, and stimulates employees in their development;
• you ensure stability, continuity, and clear direction within the departments during this temporary period.

You are an experienced manager who can step in quickly and gets energy from the dynamics of clinical care. You switch gears easily, maintain an overview, and know how to find solutions for unexpected situations together with colleagues. We sometimes say here that 90% of the work consists of dealing with surprises. That is exactly what makes the position varied, challenging, and never boring.

Furthermore:

• you have a completed HBO+ or WO degree, preferably in business administration, health sciences, or a similar field;
• you have extensive experience in a similar management or operations role;
• you have knowledge of operations, organizational development, and financial management;
• you are analytical and decisive and know how to bring people along in changes in a positive way;
• you possess excellent communication skills and know how to connect different interests;
• you have an affinity with mental healthcare and like to contribute to the best possible care for children, adolescents, and their families;
• you keep a cool head when acute or unexpected situations arise;
• you are available as soon as possible for 32 to 36 hours per week.