Front Office Manager - Fulltime - NH Amersfoort

Join our team at NH Hotels & Resorts, a global leader in luxury and midscale hotels known for their exceptional service and facilities. With a strong presence in Europe and America, the brand is now beginning its adventure in China. You will get the chance to offer our guests experiences that combine good value for money, prime locations, and personal service. Help us make every hotel stay great by meeting the needs of guests looking for functional hotels & resorts with a natural, fresh style and friendly service. Become part of a brand that is functional, natural and down-to-earth, innovative, reliable, and friendly.

As Front Office Manager (m/f/d), you bear professional and leadership responsibility for the front office staff.

As Front Office Manager, you are the natural host who brings the timeless elegance and sincere hospitality of Tivoli to life. With your charismatic presence, you inspire your team to create unforgettable moments that reflect the spirit of Live in the Moment. You lead the Front Office team, where perfect service is your starting point. You are also the point of contact for guest-related matters, concierge duties, and all administrative matters. You are the driving force behind stimulating, motivating, and coaching the Front Office team. You oversee quality standards and upsell results and you are part of the hotel's management team.

• Free online and offline training organized by our own university.

• Year-end bonus (up to 100% of the gross monthly salary) and refer-a-friend bonus (500 EUR).

• Employee rates ranging from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.

• Teambuilding events, outings, and staff parties.

• The opportunity to grow within our company worldwide.

• Salary based on your experience from Horeca CAO scale 7.

• Helping guests will put a big smile on your face. The 'always a pleasure' mentality is something you recognize in yourself and you love to go the extra mile for the guest;

• You are a 'Natural Host', and you have several years of experience in a leadership role;

• You are bursting with energy, you are a true coach for your team, and you can motivate them to go that extra mile;

• You ensure, together with your team, that every guest has a fantastic stay in our hotel;

• You have a good command of the English language, Dutch is a plus, and you are also strong with numbers.

• You are an open person, have an eye for detail, and you do not shy away from a challenge (or two).

Are you thinking: This is really for me? Then apply immediately!

Minor Hotels Europe & Americas is committed to promoting a work environment in which everyone feels welcome and all employees are valued and receive equal support. We encourage equal opportunities and embrace diversity in all its forms. Everyone is heartily welcome.