IC Host Volunteer

Do you want to support visitors and family members in a place where attention is extra important? As a volunteer in the Intensive Care unit of Máxima MC, you provide a warm welcome, clear guidance, and a listening ear during moments that mean a lot to patients and their loved ones.

• You receive family members and visitors of patients in the Intensive Care unit.
• You guide visitors to the correct patient during visiting hours.
• You explain practical arrangements, such as the use of lockers and mobile phones.
• You serve coffee and tea in the family room.
• You offer a listening ear to visitors when there is a need for it.

In consultation with the Volunteer Coordinator, you will be scheduled for one or two half-days per week. You indicate yourself which half-days you are available.

These activities are offered with "hands behind your back." This means that, for example, you may not help people out of bed or in wheelchairs and you do not assist with consuming food and drink. The volunteers are there for support and can rely on the nursing staff for questions and help.

You work in the Intensive Care unit of Máxima MC, a closed ward on route 123 with 13 beds, all equipped with the possibility for ventilation. During the visiting hours from 1:30 PM to 4:00 PM and from 6:00 PM to 8:00 PM, you are an important point of contact for visitors.

You work together with other volunteers who receive and guide visitors. Additionally, you have contact with intensivists, resident physicians, Physician Assistants (PAs), ICU nurses, and other specialists. Together, you ensure a welcoming and calm environment for patients and their loved ones.

A maximum of two visitors per patient is allowed in the Intensive Care unit. You help guide visitors in this and contribute to a pleasant reception.

• You take ownership of your work and stand behind what you do.
• You maintain an overview, see what is needed, and take action - even in complex situations.
• You actively seek collaboration and coordinate your work well.
• You work with respect and attention for patients, colleagues, and interns.
• You take charge of your development and continue to improve yourself.
• You are open to innovation and apply new ways of working or technology where it adds value.

• Positive and welcoming attitude
• Good social skills and a professional appearance
• Patient, integrous, and approachable attitude

At MMC, we let attention for people and innovation come together. We see you as a professional and as a person, with your own talents and stage of life.

This means:

• An eye for who you are so that you feel seen and supported, with room for development and choices that fit your life.
• An open and safe environment in which we build together on the care of today and tomorrow.
• Space to do your work your way, to think along, and to take responsibility.

Curious how we put this into practice? Read more in our annual document.

• A meaningful role for patients and their loved ones
• Good guidance from the volunteer organization and the ICU team

For every employee we intend to hire, we check references, request a VOG (Certificate of Good Conduct), and check the professional register (if applicable).

Good to know: you work as a volunteer in a uniform. During your shift, you do not wear hand or wrist jewelry. Nail polish, gel nails, artificial nails, and medical devices worn on the hand, wrist, or arm are also not permitted during the work activities.