Implementation Specialist

At Luscii, we believe that digital care can make healthcare more accessible and give healthcare professionals more space for what truly matters. With our technology, patients can measure their health at home, while care teams monitor their progress remotely. As an implementation specialist, you help hospitals make this way of care a natural part of daily practice.

You guide hospitals through the implementation of Luscii and work closely with healthcare professionals to translate existing care processes into well-designed digital care pathways. From the first workshop to the go-live, you take charge of the project. You help customers understand what needs to change and how they can realize that in practice.

For you, an implementation is only successful when the technology is actually being used. You help care teams make Luscii part of their daily work, become familiar with the new way of working, and remove obstacles to usage. In this, you work closely with other roles and colleagues at Luscii. At the same time, you contribute to the way we approach further adoption within Luscii. You share insights from practice and help develop ways of working and tools that your colleagues can also build upon.

You guide implementation projects from start to finish, with an average lead time of several months per implementation. You work largely remotely and combine project management with workshops, individual conversations, and close collaboration with hospital teams. Every hospital has its own processes, priorities, and stakeholders. You know how to adapt your way of working and approach to these effortlessly.

What you will be doing, among other things

• You lead implementation projects from kick-off to go-live and monitor progress.

• Together with healthcare professionals, you map out the current and desired care processes and care pathways.

• You translate care processes into suitable Luscii programs, protocols, and configurations.

• You coordinate the implementation with healthcare professionals, project leaders, and other stakeholders.

• You help care teams make Luscii part of their daily work. You look beyond the go-live and investigate what is needed to sustain and/or expand usage.

• You share insights from practice with colleagues and the product team to improve our programs and implementation approach.

Read more about working at Luscii and how we work at Luscii. Together, we work on our mission to create space for care. Freedom, autonomy, and ownership are of great importance in this. You are responsible for your own results and work according to the principles of Holacracy.

The ideal candidate...

... probably does not exist, but if you recognize yourself in most of the points below, please apply! We are looking for someone who likes to take responsibility and makes well-considered decisions independently. You value the freedom to shape your own work and responsibilities, while actively seeking collaboration and alignment with others.

You know when to take a stand, when to involve your colleagues, and how to act decisively when necessary. For you, working independently does not mean you are on your own. You contribute to collective goals while simultaneously taking responsibility for your own area and responsibilities. You value open communication, transparency, and mutual trust.

Interested? Apply now!

Would you like more information first or do you have questions about something? Contact our recruiter Björn Bogerd via bjorn@luscii.com.

What the recruitment process looks like.

For every vacancy, we plan three interviews. It is an extensive process, but we want to be sure there is a good match in terms of collaboration, the role itself, our culture, and our way of working. The first and third interviews of the entire process take place online; the second interview will take place physically in Utrecht. The entire process is planned in advance so that we can maintain momentum and pace in the process.