Customer Success Specialist
Homerun is a hiring and people platform, made for modern teams. We are also a small company - only 26 people in total. We do things our own way - or rather, in the way we think is right.
Jobs in the Netherlands, in English.
13,000+ live jobsHybrid in Amsterdam·Full-time·Added yesterday (last checked 11 Oct)
€35,000 - €40,000 a year
Gross, as stated in the ad.
Full-time
Per the ad.
Hybrid
Office and home days — the ad has the split.
Dutch
The ad asks for Dutch, or counts it in your favour.
Be near Amsterdam for hybrid days
No relocation package mentioned.
Nice to have
This job advert was originally written in Dutch.
You don't need to know everything from day one, but you are curious, motivated, and enthusiastic to learn how to connect with people and help them find the right solution.
Experience in sales, customer-facing roles, or SaaS (about 1-2 years is great, but we find how you work more important than the number of years)
Experience with sales engagement and prospecting tools
Familiar with CRM or sales tools (preferably Hubspot, Intercom, Amplemarket)
You enjoy working in a startup/scale-up environment
Homerun ATS gives teams the ability to track candidates, review applications together, keep candidates informed, and schedule interviews, all from one clear app.
Homerun HR is about managing that team. This includes everything from employee data to absence management.
We are looking for a Sales Executive to strengthen our Commercial team and turn interest into customers.
You will work together with HR teams from SME companies and guide them from the very first conversation until they have become satisfied customers. Your opportunities arise from a combination of inbound leads and targeted outbound approaches to our ideal customers, and a large part of your role consists of conducting thoughtful, engaging introductory meetings and demos that help teams make the right decision. As an important member of the commercial team, you play a crucial role in generating revenue and converting interest into long-lasting customer relationships.
Responsible for the full sales cycle, from initial contact to closing, for HR teams at SME companies, with support from the broader sales team as you grow
Follow up on and qualify inbound leads, prioritizing opportunities with high purchase intent based on suitability and timing
Supplement inbound leads with targeted outbound approaches (email, LinkedIn, phone, and other channels) to our ideal customers
Conduct introductory meetings to gain insight into how teams recruit, what challenges they face, and what they currently use
Provide tailored product demonstrations to various target groups (recruiters, hiring managers, HR leads), with an emphasis on conversion
Handle objections confidently and guide prospects through the purchasing and decision-making process
Drive the conversion from trial versions to paid subscriptions and support potential customers with onboarding considerations
Collaborate with Marketing to keep our ideal customer profile up to date and refine your message over time
Work closely with Marketing and Customer Success to share insights on trends, objections, missed deals, and factors leading to customer churn
Keep CRM data accurate, so that the pipeline and activities are always visible
Learn from and contribute to our international sales team
We believe that a balanced mind and body are the most important things. Therefore, in addition to a competitive salary and a great team, we also offer a range of extras and benefits with which you can take care of your mental and physical health, work-life balance, and personal growth.
You're curious and open-minded 🤔 - you want to get to know the product, and the Homerun team. There are many users and team members, all with their own story, and you'd love to hear them all.
You're a helpful problem-solver 💭 - you love helping others and are good at coming up with solutions. You don't shy away from a problem either, but like to tackle it positively and with a focus on action.
You want to learn more about the world of tech 👩💻 - it's a whole new world where things move fast and keep changing.
You're driven to hit targets 🎯 - you think it's important to book qualified meetings, build pipeline and improve your outreach every week.
You take ownership of your outreach and activities, always look for ways to improve, but also know when to ask for help 💪
You're a people person 💬 - you're not shy about video calls or in-person meetings.
You're a team player 🤝 - you enjoy working with others and feel comfortable in a small team, but you also know how to work independently.
You're positive and confident 😃 - you have a positive attitude, you like to see life from the sunny side, your glass is half full and you're not afraid to hold your own in a debate.
You are fluent in both English and Dutch (written & spoken) 🗣️
You are motivated to improve 🎯 - you love getting better at what you do
You are a strong communicator and very precise ✍️ - you have excellent communication skills, both written and spoken.
Homerun is a hiring and people platform, made for modern teams.
We are also a small company - only 26 people in total. We do things our own way - or rather, in the way we think is right.
There are two different products that together form the Homerun platform:
Homerun is enormously successful in the Netherlands and now it is time to let the rest of the world know that we exist.
Do you have any more questions? Ask them via the chat! 👉
We will be reviewing applications on a rolling basis and encourage interested candidates to apply as soon as possible.
I know nothing about Homerun, hiring, or recruitment. Can I still apply?
Yes, of course! We're looking for someone who is eager to learn more about all three topics, and perhaps even more.
What is the team atmosphere like?
We are a positive group that considers it important to deliver good work and treat our customers well. We care about the people on the team and make sure everyone has a healthy work/life balance. Read more.
What language do you speak?
We always speak English, so that everyone on our Dutch-Brazilian-Italian-Spanish-Polish-Korean team feels included.
Do you offer extras and benefits?
Absolutely! Take a look at our careers page to learn more about our culture and our terms of employment.
Can I work remotely?
This is possible for some roles, but for this role we would like you to work at the office in Amsterdam at least two days a week.
Do you sponsor work visas?
Unfortunately, we do not currently sponsor visas.
When can I start?
We would like to find the right person as soon as possible, but we also take the time to find the right match, so there is some flexibility.
We would love to welcome you to our team, regardless of your background, gender identity, sexual orientation, religious beliefs, age, or other experiences.
Our core values encourage us to keep an open mind and, above all, to stay nicely "weird". That's why we actively encourage everyone to be fully themselves at work.
Internally, we are committed to DE&I initiatives (Diversity, Equity, and Inclusion) within all teams.
Want to know more about this? Feel free to ask your question during the application process.
👇 We have also mapped out the recruitment process, so you know what to expect.