Service & Maintenance Planner

• Mbo+ work and thinking level, preferably in structural engineering or a technical direction;

• Experience within service and maintenance, residential construction, real estate maintenance, or a similar position;

• Structural and technical insight;

• You are a strong communicator, service-oriented, and possess great empathy;

• You can switch well between different tasks and maintain an overview;

• Experience with planning and administrative handling of activities;

• You work accurately and feel responsible for proper follow-up;

• The salary for this position is between € 3,974 and € 4,968 gross per month (based on 40 hours), excluding 8% holiday allowance. For candidates with extensive experience and a senior profile, the salary scale is between € 4,219 and € 5,364 gross per month. The exact salary depends on your knowledge, experience, and the level at which you enter.

• On top of the salary comes a fixed amount for the Sustainable Employability Budget for things that contribute to staying healthy and motivated (2.3% according to CAO Bouw & Infra).

• 43 leave days according to the Cao Bouw & Infra. Of these days, 13 are paid out in your individual budget; you can choose to buy these days back;

• A laptop and a smartphone;

• Excellent secondary employment conditions such as standard insurance for all employee risks, pension schemes, an extra supplement in case of disability, and a contribution towards trade union membership;

• You have the choice between a mobility budget, NS Business Card, or an electric lease car;

• With a permanent contract, you can choose a brand-new (electric) bicycle thanks to our partnership with lease-a-bike;

• Much attention to your growth thanks to our own Dura Vermeer Academy with plenty of education and training opportunities within your field, but also, for example, in the area of vitality;

• Company fitness scheme with a choice from a sports offering of over 3,500 sports locations throughout the Netherlands;

• A good work-life balance thanks to a flexible working policy and smooth arrangements for working hours, working times, emergencies, caregiving, or sabbatical;

• A fixed amount Sustainable Employability Budget for things that contribute to staying healthy and motivated;

• For new fathers and partners: 100% continued payment of your salary during the 5 weeks of supplementary birth leave, instead of the standard 70%.

Do you enjoy helping people and do you get energy from solving structural and technical issues? Are you service-oriented, a strong communicator, and able to keep a cool head when multiple matters are playing out at once? Then we would love to meet you.

With your communication skills and structural knowledge, you form the bridge between technology and residents. You listen well, ask follow-up questions, and know how to quickly find the right solution. In doing so, you interact daily with residents, tradespeople, suppliers, and colleagues. It is precisely that combination of technical insight, people skills, and decisiveness that makes you successful in this position.

As a Service & Maintenance Planner, you are an indispensable link within Dura Vermeer Bouw en Vastgoed Den Bosch. You ensure that maintenance reports, service requests, and repair works are handled smoothly and professionally. From a small repair to a technically or structurally complex report: you maintain an overview, act quickly, and ensure that both residents and colleagues know where they stand. Residents are always central in this.

Within this role, you are truly a jack-of-all-trades. You enjoy picking up multiple tasks at once and maintain overview and calm even during busy moments. You switch effortlessly between resident contact, planning, administration, and the coordination of activities. No two days are the same, and that variety is exactly what gives you energy.

The projects you work on are very diverse. For example, you might be involved in adaptation and renovation work on social buildings, such as schools. Additionally, you work on structural repair work, such as on facades following leaks or other technical defects. You also organize and coordinate various smaller maintenance and repair tasks for different clients. Whether it concerns a single repair request or a project with multiple involved parties, you ensure that the work is well-prepared, the planning is correct, and the execution runs smoothly.

Additionally, you assess incoming maintenance reports, determine the right approach together with colleagues or partners, and ensure that work is carried out in a timely manner. You monitor progress, quality, and administrative handling, and you understand better than anyone how important it is that residents feel heard and that agreements are met.

Together with four colleagues, you form the Service & Maintenance team. From our office in 's-Hertogenbosch, you are responsible for the service and aftercare of completed homes and projects of Dura Vermeer Bouw en Vastgoed Den Bosch. You work closely together to provide optimal help to residents and clients.

You also actively contribute ideas for improvements within the process. You identify recurring reports, see opportunities to work smarter, and contribute to the quality and service that Dura Vermeer stands for.