E-Commerce Manager

• We repay your commitment with a gross annual salary between €56,000 and €64,000 - depending on your experience. This amount includes 8% holiday allowance.
• You contribute to our growth and therefore receive a guaranteed profit sharing.
• You can have 45 (yes, forty-five) days of holiday: you get 25.5 fixed holiday days and 19.5 ADV days.
• An excellent pension scheme with the Ahold Delhaize Pension Fund.
• A travel allowance or NS travel card to travel to and from Zaandam.
• 10% discount on your groceries at Albert Heijn, up to a maximum of €300 per year.
• A Mijn Albert Heijn Premium subscription with many benefits;
• Through our Albert Heijn Deals, you receive exclusive discounts on fun outings and products from major brands.
• An inclusive environment in which you can continuously develop both personally and professionally.

As an E-commerce Manager, you are responsible for the total online customer journey and the online commercial results. Through your optimization of AH.nl and AH.be (web and app), you make an impact on online and omni-channel sales, conversion, and customer satisfaction. A great opportunity to further develop yourself as an eCommerce professional within our organization!

Your new job and workplace.
As an E-commerce Manager at Albert Heijn, you will take the lead on the online customer journey and ensure growing online results. With your expertise in e-commerce, you will optimize AH.nl and AH.be (web and app), whereby you have a direct impact on both online and omni-channel sales, conversion rates, and customer satisfaction. This is the chance to further develop yourself within the dynamic world of e-commerce at Albert Heijn!

In this challenging position, you are responsible for improving the total online customer journey and achieving commercial goals. Together with a multidisciplinary team, you will work on optimizing the assortment, the online shelves, promotions, and the deployment of SL resources. You will work closely with internal departments, especially with commerce and strategic suppliers. You report directly to Roemer Warners, Director E-commerce Ambient and Near & Non-Food.

Making better food accessible. For everyone.
At Albert Heijn, we believe that food and drink play an essential role in the great challenges in society. It makes an important contribution to a healthy lifestyle, it connects people, and contributes to a better climate and thereby a sustainable society. Our mission is therefore: Making better food accessible. For everyone.

Albert Heijn Netherlands is B Corp certified. This certification underlines our mission, through which it makes a contribution to a healthy, social, and sustainable society. The B Corp certification is awarded to companies that meet high standards for social and environmental performance, transparency, and legal accountability.

• Analyzing and optimizing the customer journey from consideration to purchase, with a focus on an excellent user experience.
• Inspiring customers with new assortment, promotions, and recipes for B2C, B2B, and Belgium.
• Spotting conversion problems, identifying causes, and contributing to operational improvement projects.
• Performing data analyses and sharing valuable insights with stakeholders, including suppliers.
• Developing guidelines for assortment inclusion, promotions, and the layout of the webshop based on strategy and vision.
• Initiating innovations through A/B tests and developing digital functionalities aimed at the customer journey.
• Contributing to the achievement of objectives such as turnover, conversion, and customer satisfaction.

In this position, you work 32-40 hours per week, partly from our head office in Zaandam and partly from home.

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This is what you will do as an E-commerce Manager with us.

This is what we offer you.

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This is what you bring.
With our 125,000 colleagues, we fill more than seven million plates every evening. And if it were up to us, we will soon do that together with you as our new E-commerce Manager. Especially if you bring your commercial drive and perseverance to Albert Heijn. You also have:

Are you ready to make this mission come true together?
Click on the application button to apply. You can also do that even if you don't quite have all the items from our grocery list in the house. Would you rather know more first? Contact us!