Senior Team Manager Performance & Optimization

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WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

Important: For this role, candidates must be based in the Netherlands and be fluent in both spoken and written Dutch.

For WPP Media Media Management & Delivery (MM&D), we are looking for an entrepreneurial Senior Team Manager Performance & Optimization. Are you a visionary leader with deep insight into Media Management & Delivery operations and talent development? In short, do you know how to further bring together various holistic disciplines, so that Total Search, Social Commerce, Retail Media, Total Video, and Optimization reinforce each other? And are you ready to not only optimize, but also seize new opportunities and make a real impact?

Then this is your chance!
As Senior Team Manager Performance & Optimization, you are the overarching manager of several (senior) managers within the Performance & Optimization branch in MM&D. This position combines two important responsibilities. On one hand, as Senior Team Manager, you are responsible for the leadership, development, and performance of the teams. On the other hand, you fulfill a substantive and client-oriented role, in which you apply your expertise to strategic client issues and integrated solutions.

In addition, you explicitly look beyond individual channels and connect the teams in the disciplines of Total Search, Social Commerce, Retail Media, and Optimization, but you also interact extensively with the practice leads, solution & SCS teams. In this way, you ensure that operational excellence, substantive innovation, and demonstrable client impact reinforce each other.

You take the lead in unifying, optimizing, and securing fundamental processes, and the consistent development of Team Managers. With a sharp, entrepreneurial eye, you identify opportunities for improvement and bear ultimate responsibility for significantly increasing MM&D-wide performance. You do this by proactively implementing standardized working methods, objective performance management, and targeted talent development at the Team Manager level. This role transcends individual channel or client interests and operates from a neutral, organization-wide perspective, always with the interests of WPPMedia in mind, driven to achieve concrete results.

You excel at creating uniformity and stimulating continuous improvement, always seeking the most effective way forward. You know how to inspire and coach people, and are able to effectively tackle complex issues from Team Managers with a decisive 'can do' mentality. With your solution-oriented thinking and objective approach, you not only ensure consistency and quality, but also actively take steps to raise the entire MM&D department to a higher level. You are a connector who represents the interests of the entire WPPMedia organization and, with your entrepreneurial approach, contributes directly to higher productivity and better client satisfaction.

• Reports to: Executive Director Performance & Optimization
• Directly manages: Approximately 8 to 10 Team Managers, each responsible for a team of channel specialists, primarily working in Eindhoven.
• Works closely with: (Senior) Practice Managers, Media Performance Directors, Solutions, HR, and the Client Leads within WPP Media.

What is important for this position:
Substantive expertise & Inspiration: You possess deep substantive expertise within at least one of the disciplines Total Search, Social Commerce, Retail Media, or Optimization. And you have the ambition to broaden yourself in the other disciplines. You actively use this knowledge to inspire clients and colleagues, make new opportunities visible, and bring disciplines together in distinctive, holistic propositions.

Process Optimization & Standardization: With a sharp eye for innovation, you develop, secure, and optimize the MM&D-wide forecasting process. You proactively set the standard for best practices and advise management at a strategic level, driven to continuously improve. You define the most effective performance monitoring standards, ensure uniform safeguarding, and
direct Team Managers toward data-driven optimization, always seeking a better way.

Talent Development & Leadership: You bear ultimate responsibility for the MM&D-wide implementation, safeguarding, and further development of the MM&D KPIs as a foundation for self-management and objective performance management of specialists, with the goal of unlocking maximum potential.

Team Managers in the 'driver seat': You develop and implement MM&D-wide strategies to structurally place specialists in the 'driver seat' by empowering Team Managers and providing tools where possible. In doing so, you stimulate a culture of ownership and entrepreneurship within the teams.

Objective Talent Mapping: As the objective lead, you evaluate the talent mapping framework that ensures fair assessment, maximum talent retention, and strategic career paths for specialists, actively contributing to the growth of our people.

Coaching & Guidance: You act as the primary, neutral expert resource for complex Team Manager coaching and contribute to a consistent leadership culture focused on self-reliance and initiative. You ensure sufficient visibility at the various locations where your teams work, possibly spread across Amsterdam, Eindhoven, and Sittard.

Neutral Advocacy: You are the driving force behind consistent policy execution and streamlining of activities, by safeguarding and communicating the overarching interest of the MM&D at all times, and by proactively resolving bottlenecks.

Productivity and Quality Improvement: You realize measurable MM&D-wide improvements in productivity, time accounting, and service quality by effectively implementing and securing optimized processes, always striving for groundbreaking results.

Your Competencies:

• Leadership: You are an example of transformational and entrepreneurial leadership, which not only develops the leadership culture of the Team Managers within MM&D, but also activates it to proactively seize opportunities.
• Strategic Thinking: You develop and monitor the long-term vision for process optimization and talent development within MM&D, constantly seeking innovative solutions and growth opportunities. You advise management on this with a forward-looking perspective.
• Coaching & Development Oriented: You create a culture of continuous development and self-improvement among Team Managers through structured coaching and mentoring, focused on long-term growth and stimulating a proactive, 'can do' mentality.
• Ability to Change & Process Oriented: You initiate, lead, and secure complex change projects at an MM&D-wide level, focusing with a pioneering spirit and decisiveness on effective adoption and sustainable process optimization.
• Objectivity & Independence: You are the independent authority who ensures fairness and consistency in all MM&D-wide processes and talent assessments, and you act with integrity, always aimed at achieving the best results for the organization.
• Communication & Influence: You are a strategic communicator who creates consensus through influence and persuasiveness, bridges resistance, and generates support for MM&D-wide initiatives, effectively conveying your vision of progress.

• Flexibility: Possibility to work from home, flexible working hours, and even for a while abroad (EU).
• Growth opportunities: Plenty of room for development in an innovative and dynamic team, with a focus on AI transformation.
• Salary: The salary is € 4,800 to € 6,700 gross per month based on relevant work experience.
• Access to M Academy: For extensive training and workshops in both hard and soft skills, including specific AI training.
• Travel allowance: Travel expenses are fully reimbursed.
• 8% holiday allowance and 26 vacation days per year (plus 9 extra available for purchase!).
• Hybrid Working allowance: €30 net per month for full-time.
• Bring Your Own Device (BYOD): You will receive a monthly phone allowance of €57.50 net.
• Epassi allowance of €10 per month that you can spend on personal needs.
• Lunch facilities: Affordable lunch in the canteen and a barista for fresh coffee.
• Health Insurance: Benefit from our collective health insurance.

Ready for the challenge and the future of marketing? Click apply, send your CV and motivation, and we will contact you quickly! WPP Media is an employer that values diversity and inclusion. Everyone is welcome! 🌍

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