Business Analyst
You make a direct contribution to a secure and manageable digital working environment within an organization that manages the vital infrastructure of the Netherlands.
Jobs in the Netherlands, in English.
14,000+ live jobsOn-site in Rotterdam·Added 4 days ago (last checked 12 Oct)
8 open roles
This job advert was originally written in Dutch.
For more information about our employment conditions, look in our CAO.
An integrity check is part of the selection procedure. Valicare performs this screening on behalf of the Port Authority.
Every day, more than 2,000 internal and external colleagues rely on their digital workplace to keep the Port of Rotterdam moving. In an organization that operates 24/7 and is constantly changing, a well-functioning digital workplace is a crucial success factor. That is why we are looking for a Digital Workplace Product Owner who looks beyond technology alone. Someone who understands what employees need, translates developments into smart and future-proof solutions, and provides direction to a service that touches the entire organization. Do you know how to turn a vision into concrete results, set priorities, and lead teams through change? Then at Port of Rotterdam, you will get the chance to further shape the digital work experience of Europe's largest port.
As Digital Workplace Product Owner, you are responsible for the vision, strategy, and further development of the digital workplace for more than 2,000 internal and external colleagues of Port of Rotterdam. You ensure that colleagues can rely daily on modern, secure, and user-friendly workplace services that allow them to collaborate and perform optimally. The Product Owner's responsibility includes, among others, the service desk, standard (cloud) workplace, laptops/phones, meeting facilities, peripherals, and printing.
The team is formed by internal colleagues who work closely with our service provider. In total, the team consists of 8 engineers, a service desk team, and approximately 6 supported roles as digital professionals, a solution architect, and a domain architect. In addition, you are the one who determines priorities, makes choices, and brings different interests together. You understand what employees need to be able to do their jobs well and know how to translate these needs into concrete improvements that make an impact on the entire organization. In this way, you make a direct contribution to an organization that is in motion 24/7.
Core tasks:
For this vacancy, we consider the following competencies important:
Problem-solving ability: You are analytically strong and quickly get to the core of complex problems. You critically consider various alternatives and choose the most suitable solution that is optimal for the situation. Additionally, you recognize valuable ideas from others and integrate them effectively into your own approach, thereby contributing to innovative and effective solutions.
Result-orientation: You take the lead to prevent the recurrence of problems. You see and exploit opportunities to achieve goals earlier or in a better way. In doing so, you find the right balance between quality and efficiency, so that the results are optimal.
Customer orientation: You empathize with the customer. You remain actively in dialogue with the customer and are clear about mutual (realistic) expectations and the state of affairs. You understand that, in relation to customers, captains, suppliers, etc., you represent the Port Authority. You behave accordingly and remain calm and friendly in all communication.
Influencing: You are able to summarize the messages of others well. You adapt your story and argumentation to the level and interest of your interlocutor. You are enthusiastic and use engaging examples and arguments. Additionally, you are alert to the reactions and emotions of others during conversations.
Are you doubting if this position suits you or do you want to know more first? Feel free to contact Martin via recruitment@portofrotterdam.com. We are happy to think along with you and answer your questions about the role, the working environment, and the possibilities within our organization.
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