First Service Staff - Full-time - NH Eindhoven Conference Centre Koningshof

Join our team at NH Hotels & Resorts, a global leader in luxury and midscale hotels known for their exceptional service and facilities. With a strong presence in Europe and America, the brand is now beginning its adventure in China. You will get the chance to offer our guests experiences that combine good value for money, prime locations, and personal service. Help us make every hotel stay great by meeting the needs of guests looking for functional hotels & resorts with a natural, fresh style and friendly service. Become part of a brand that is functional, natural and down-to-earth, innovative, reliable, and friendly.

As First Service Staff (m/f/d), you are responsible for the restaurant and banqueting. You enjoy being an authentic host and feel at ease in contact with our national and international guests. In this role, you will lead 1 or 2 colleagues.

• Free online and offline training organized by our own Minor Hotels University Northern Europe.
• Year-end bonus (up to 100% of the gross monthly salary) and a refer-a-friend bonus (500 EUR).
• Employee rates starting from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Teambuilding events, outings, and staff parties.
• The opportunity to grow within our company worldwide.
• Salary based on your experience starting from Horeca CAO scale 4.

14:45 You arrive dressed, with a cup of coffee, at the Food and Beverage office for the handover with the morning team and evening Supervisor.
15:00 After the handover, you go through the day with your 2 employees and together you set up the restaurant and/or bar and handle the Mise en Place for dinner.
16:00 If necessary, you support your colleague with the Meeting & Event breaks.
17:00 Dining with your colleagues and recharging for another busy evening.
18:00 The à la carte restaurant is open and you seat the first guests.
18:30 Together with your colleagues, you fully pamper the guests with your knowledge of wine and food and provide the guests with an unforgettable experience.
21:00 Quickly delivering Room Service to one of the regular guests in between.
22:00 The restaurant is closed and while your colleagues go to prepare everything for breakfast, you support your colleague from Meeting & Events with setting up the rooms for the next morning.
23:45 The last round is done in the bar and your colleagues are in the pantry polishing everything.
00:00 You enjoy a closing drink at the end of the shift with your colleagues, while your colleague from the bar finishes the last tasks, counts the cash register, and writes and sends the handover.

• Helping guests brings a big smile to your face. The 'always a pleasure' mentality is something you identify with, and you love to go the extra mile for the guest;
• You love hard work, have an eye for detail, and see the opportunity in every situation and challenge;
• You have a passion for food and drink. Experience and a relevant education are useful, but are not the most important thing to us;
• You speak and understand English, Dutch is a plus;
• You enjoy coaching and guiding your team members or interns
• You have the gift of sharing your passion and knowledge with both the guests and your colleagues.

Are you thinking: This is really for me? Then apply immediately!

Minor Hotels Europe & Americas strives for an inclusive work environment in which everyone is valued and encouraged equally. Therefore, we gladly welcome people from all horizons and personal backgrounds.