ERP Analyst

• A bachelor's degree (HBO) in IT, Computer Science, Business IT & Management, or similar.
• Experience with application management, functional management, IT support, or IT service management.
• Affinity with ERP systems and business processes.
• Good analytical and communication skills.
• A service-oriented and structured way of working.

• Good command of the English language; Dutch is a plus.
• Experience with Microsoft Dynamics 365 Finance & Supply Chain Management is a plus.
• Willingness to travel regularly to our terminal in Antwerp.
• Residing in the Rotterdam region and available for hybrid working (approximately 3 days per week in the office).

• An attractive salary appropriate to your knowledge and experience.
• Ample opportunities for training, certification, and development.
• Hybrid working.
• 30 vacation days, with the possibility to buy or sell extra days.
• Laptop and mobile phone.
• A fully employer-funded pension scheme, with the possibility of voluntary extra contributions.

At LBC, we work continuously to improve our services, processes, and systems. Digitalization plays an important role in this. That is why we are looking for an ERP Analyst who is analytically strong, can coordinate well, and gets energy from helping colleagues.

In this position, you will ensure the continuity and optimization of our ERP environment and support users with daily questions and incidents.

As an ERP Analyst, you are the first point of contact for incidents, service requests, and user questions regarding ERP and other business applications.

You will work together with colleagues from, among others, Finance, HR, Legal, Maintenance, Commercial, and CSR/HSSEQ and liaise where necessary with IT colleagues, suppliers, and external partners.

Your responsibilities include

• Coordinating and following up on incidents and service requests.
• Providing functional support and resolving user problems.
• Supporting onboarding, offboarding, role changes, and access management.
• Managing applications and master data.
• Maintaining documentation, work instructions, and knowledge articles.
• Identifying recurring problems and translating user needs into improvements.
• Thinking along about process optimization and the further development of our ERP environment.

You report to the Product Manager ERP and work closely with business users, IT, and external partners.

You are proactive, analytical, and solution-oriented. You enjoy understanding business processes, helping users, and realizing practical solutions. You can prioritize well and switch easily between different stakeholders.

At LBC, people are central. You will join an international organization in which collaboration, development, and innovation are important.

Ready to contribute to the digital future of LBC? Apply now and become part of our journey.