Shiftleader Hospitality

As a Shift Leader, you are the right hand of the Manager and you support the daily commercial and operational activities within the park. You are responsible for the Front Office, Retail, and F&B departments and ensure that everything runs smoothly. When the Manager is absent, you take the lead and guarantee the continuity of the commercial processes.

You are responsible for the coordination, planning, and execution of operational tasks and ensure that employees are well-informed and supported. Additionally, you manage the digital check-in system, perform administrative tasks, and provide technical assistance to guests. You monitor service quality, identify areas for improvement, and contribute to an optimal guest experience.

With your hands-on mentality and organizational insight, you contribute to an efficient working environment in which both employees and guests feel welcome.