IKEA for Business Manager, 36/38H, IKEA Delft

At IKEA, we believe that we work together towards a better everyday life for all people. That is why we are looking for an inspiring IKEA for Business Manager for IKEA Delft, who knows how to leverage commercial opportunities, builds strong customer relationships, and leads people through change.

With IKEA for Business, we focus on entrepreneurs and organizations looking for smart, affordable, and inspiring solutions for their work and business spaces. By working closely with various departments within the store, we build sustainable customer relationships and increase our commercial impact.

Your role in short
As IKEA for Business Manager, you are responsible for developing and realizing the commercial objectives of IKEA for Business in Delft. You understand the needs of business customers and translate these into concrete commercial opportunities. In doing so, you work closely with various departments and combine commercial insight with people-oriented leadership.

You create clarity and trust, give colleagues the space to take responsibility, and ensure that the team feels supported, even during changes.

• Developing and realizing the IKEA for Business action plan, in line with the commercial objectives and the local market.
• Building and maintaining sustainable relationships with local entrepreneurs and business customers.
• Analyzing sales figures and KPIs and translating these into concrete actions to improve results.
• Collaborating with Sales, Customer Relations, Communication, Logistics, S&SS, and International Sales to offer business customers the best experience.
• Coaching and supporting the team, with trust, collaboration, and personal development at the center.
• Guiding changes and new ways of working and ensuring clarity, involvement, and space for individual responsibility.
• Making decisions, monitoring results, and looking for ways to improve our commercial performance.

What do we offer?
At IKEA, you get the space to be yourself, to take initiative, and to make an impact. We offer, among other things:

Availability
Our customers and colleagues are central.

Therefore, it is important that you are visible and involved at the moments that matter for the business and the team. The regular working hours are Monday to Friday from 08:00 to 18:00. Occasionally, you will also be present at a networking event and work as Duty in the evenings or on weekends.

At the same time, you get the space to organize your activities independently, aligned with the needs of the store.

Who are you?
You are a people-oriented, respectful manager with a commercial mindset. You get energy from developing both people and business, and you know how to bring different personalities together to achieve common goals. In doing so, you have confidence in the expertise of your team members. You are self-assured, dare to make decisions, and know how to listen well at the same time.

Additionally, you recognize yourself in the following:

• You have experience with action plans, objectives, and monitoring results.
• You are analytically strong and know how to translate figures into concrete improvements.
• You enjoy working together with different departments and know how to bring others along with your plans.
• You are decisive, flexible, and entrepreneurial.
• You instill confidence, stand behind your team, and dare to delegate responsibility.
• You are open to feedback and guide changes in a positive way.
• You have an affinity with retail, home furnishing, and the business market.
• You communicate well in Dutch & English, both orally and in writing.

Ready to further develop IKEA for Business together with us and make a difference for our customers and colleagues? We look forward to meeting you!

Do you have any questions? Send an email to jesse.brenkman@inter.ikea.com