Process Manager Home Charging (m/f/d)

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.

Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.

In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.

For a project within the energy transition, we are looking for an experienced Home Charging Process Manager. In this role, you are responsible for optimizing operational processes surrounding asset management, inventory management, and fault handling. You will work together with various internal and external stakeholders to make processes more efficient, scalable, and future-proof, and contribute to optimal service delivery and customer satisfaction.

• Inventory management and structural optimization
• Asset management of installed charging stations
• Optimizing the return process
• Analyzing and improving the fault process
• Support with technical issues, complaints, and malfunctions
• Coordination with internal teams, suppliers, and service partners
• Setting up and supporting asset management processes
• Identifying bottlenecks and realizing process improvements
• Translating operational challenges into concrete solutions

• Start date: November 1, 2026
• 32-40 hours per week