IT Support Engineer

• a structured and accurate way of working, in which procedures and work instructions are carefully followed;
• experience with building and configuring PCs and servers and installing and customizing operating systems. Knowledge of the Intel product portfolio is a great advantage;
• the ability to handle multiple tasks at once and collaborate pleasantly with technical specialists;
• a practical and methodical approach, with an eye for quality, reliability, and a good end result.

• good communication skills in English, both verbal and written;

• salary depending on knowledge and experience with a maximum of €3,200.00 gross per month, based on 40 hours per week, supplemented with 8% holiday allowance;
• space for yourself. This way you enjoy 28 vacation days (on a full-time basis) for time with friends and family;
• a favorable pension scheme, part of which is premium-free and includes an employee contribution of 5%;
• personal growth via our DSV Academy and external training in the field of logistics or other relevant professional fields;
• and last but not least extra benefits, such as our bicycle plan scheme and the fiscfree program with which you have a net benefit at shops and sports clubs.

Move forward as an IT Support Engineer at DSV in Schiphol
IT, hardware, and customer contact. You keep things running. Do you love variety and get energy from technology and an affinity for logistics? At DSV, you work with demo equipment, configure and test hardware, help customers with IT questions, and process returns. As an IT support engineer, no two days are the same! Team up, with us. DSV.

You make it happen
As an IT support engineer, you combine technology, IT, and logistics in one versatile role. You configure and test demo equipment, ensure everything is ready for customers, and provide IT support when needed. Returns are also part of your work; you check the equipment, process it, and ensure everything is ready again for the next request. This way, you keep the entire process smooth and ensure our customers can rely on high-quality, well-functioning equipment. Together, we ensure everything works as it should: You contribute to it.

How do you do this? As an IT support engineer, you deal daily with everything related to IT and demo equipment. From configuring and testing laptops, tablets, and servers to helping customers and checking returns. You ensure that everything works and ends up in the right place. You achieve this by:

• preparing demo equipment for shipment and checking, processing, and making returned devices available for stock again;
• guiding demo requests from start to finish and ensuring the right equipment reaches the customer at the right time;
• assisting with logistical handling, including carefully packaging, labeling, and shipping equipment;
• coordinating with customers regarding which technical requirements and configurations are needed and communicating internally with various teams to ensure the right equipment is available and ready for use;
• performing technical checks and diagnostics, building, configuring, and extensively testing laptops, desktops, servers, and other IT equipment;
• supporting customers and colleagues both remotely and on-site during demos, events, and customer projects.

Job Req Number: 117363
Time Type: Full Time

It all counts for this IT support engineer vacancy in Schiphol. Furthermore, it is of course important that you feel at home with us. That will certainly go well if you like to take charge, have courage, and want to grow with DSV.

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