Guest Relations Manager - Fulltime - nhow Rotterdam

• Free online and offline training organized by our own university.
• Year-end bonus (up to 100% of the gross monthly salary) refer-a-friend bonus (500 EUR).
• Employee rates starting from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Teambuilding events, outings, and staff parties.
• The opportunity to grow within our company worldwide.
• Salary based on your experience starting from Horeca CAO scale 6.

Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, featuring hotels inspired by the atmosphere of their destination that become distinctive, groundbreaking, and iconic hubs in key destinations throughout Europe and Latin America.

Work in a fresh, challenging environment, designed to stimulate the senses while you are immersed in a spectacular, avant-garde setting.

Join a team with a Millennial and Gen Z mentality, eager to experience story-worthy moments and ready to inspire you to create your own experiences.

Are you the Guest Relations Manager with an eye for detail and a passion for guests, who enjoys the modern culture of nhow Rotterdam?

social hub. design hotel. the place to be.

nhow Rotterdam is a lifestyle hotel with art as its theme. Just like its other nhow siblings in Brussels, Milan, Berlin, Marseille, London, Amsterdam, and Frankfurt, nhow Rotterdam offers a groundbreaking and life-changing hotel experience. This hotel breathes art, architecture, and lifestyle in all its various forms.

What's in it for you (spoiler: a lot!)

• You lead the Guest Relations team with energy, authenticity, and flair.
• You are the beating heart of everything related to our guests.
• Together with your team, you create a unique guest journey before, during, and after every stay. With your site inspections, you truly make a difference.
• You provide our VIP guests with a personal and unforgettable nhow experience.
• You coach and inspire your team to always go one step further.
• You ensure that everyone is up to date on everything happening at nhow Rotterdam and in the city.
• You monitor and strengthen our quality standards and continue to look for new ways to improve the guest experience.
• You are an active member of the nhow Rotterdam management team.
• Together with your team, you recognize commercial opportunities and know how to turn valuable connections into concrete results.

Are you thinking: This is really for me? Then apply immediately!

Minor Hotels Europe & Americas strives for an inclusive work environment in which every individual is valued and treated equally. We warmly welcome people of all backgrounds and abilities.