Key Account Manager (NL)

• Demonstrable experience in account management or customer success in a B2B (SaaS) environment

• Commercially sharp: you see an upsell opportunity before the customer even knows they need something

• You work independently, take ownership, and come up with solutions: not with questions

• Strong interlocutor at all levels: from installation company owners to compliance managers

• Native Dutch (required), good command of English

• Experience with indirect sales models or partner channels is a strong plus

• Excellent salary with attractive commission potential

• Full-time position

• Hybrid working

• A fast-growing scale-up with real international ambitions and plenty of room to grow

• A culture of freedom & responsibility

• Thursday drinks & social activities

• Laptop + high-quality headphones

BriqSafe (currently operating as LegionellaDossier) is the leading SaaS platform for water safety compliance in the Netherlands.

Since our founding in 2015, we have grown into a team of 30+ professionals in Utrecht, helping organizations throughout the Netherlands and the United Kingdom manage, automate, and demonstrate compliance regarding water safety. We are now expanding to Spain and beyond, with a clear ambition: to become the global market leader within five years.

Our platform is undergoing a complete transformation: we are replacing our legacy system with a modern, scalable architecture built on microservices, event-driven communication, and a much more intelligent feature set.

Do you love building real customer relationships and do you know exactly how to make a partner network grow? Are you the one who sees opportunities before others notice them, and do you take ownership without anyone having to ask you to? Then read on.

We are looking for a commercially sharp Key Account Manager to drive the growth of our partner channel in the Dutch market. You are the trusted advisor for our Tier 1 partners: installers, advisors, and contractors: and you ensure that they are successful with our platform. Not by doing everything yourself, but by ensuring everything gets done. In service of a meaningful mission: making drinking water safe.

You are the owner of the Net Revenue Retention for your accounts. This means you see and seize upsell and cross-sell opportunities, and build and execute growth plans: without being directed. You think in terms of revenue per partner, number of end customers, and reseller maturity.

For new partners, you lead the commercial kickoff and the onboarding process. Together, you establish success criteria, determine growth ambitions, and make concrete how the partner is going to earn money with the platform. After that, you maintain that line: you continuously translate product usage into business impact and ensure that partners actually experience the value.

You keep your finger on the pulse of your market. Why are some partners growing faster? What is blocking reseller growth? You translate those insights into concrete actions: training, QBRs, improved flows. You don't solve bottlenecks yourself, but you do ensure they are solved, via Support or the Scaled Partner Manager.

What this role is not: this is not a support function and not an executive back office. You direct, coordinate, and drive growth: as the commercial director of your accounts.

Apply in Dutch or English. We would love to have a coffee with you to talk about the future.