Continent Planning & Ops Lead, Continent Europe (m/f/d)

• A Bachelor’s or Master’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field. 
• 3–5 years of experience in logistics, fulfilment, or supply chain operations. 
• Strong understanding of Logistics, incl warehouse operations, order fulfilment flows, and transport capacity management. 
• Proven experience analysing fulfilment KPIs and translating data into operational improvements.  

• Global Employee Discount of 20% on our products at H&M and H&M Group Brands such as ARKET, COS, H&M Home, Weekday, & Other Stories 
• Corporate Benefits with special conditions on a wide range of products and services 
• Holiday Pay 
• Company Pension Scheme 
• Employee Assistance Program with Lyra 
• Lease a Bike 

WHAT YOU’LL DO  
As a Continent Planning & Ops Lead, you’ll be responsible for planning and operation of stock balance actions, own the budget moves and forecast process and ensure involvement from logistics. You will also be responsible for steering digital fulfillment parameters, to meet the demand plan. 

You will: 
Operational excellence  

• Be responsible for the follow-up on operational standards across Planning Markets, incl. parameters, process updates, pre-season settings 
• Be responsible for standardized processes across Planning Markets for allocation and replenishment strategies  

Pre-season:   

• Oversee together with D&S Specialist stock deployment on Planning Market/ RW level 
• Flag risks related to capacity and operational constraints based on supply plans  

In Season: 

• Follow-up together with D&S Specialist on disbalances of supply in relation to demand between Planning Markets and act with: 

Moves: 

• Responsible for planning and operation of stock balance actions between Planning Markets/ RW 
• Own moves budget and forecast process and ensure involvement from logistics  
• Follow up on the moves uplift, profit and lead times 
• SPOC for logistics on moves 

Digital fulfillment: 

• Own sourcing and splits budgeting and forecasting 
• Responsible to steer digital fulfillment parameters to meet demand plan from Planning Markets/RWs/ SMs  
• Follow up on sale uplift, cost and profit of digital fulfillment actions 
• SPOC for logistics on sourcing   

Post season: 

• Set budget and forecast of exits strategies across Planning Markets  

Continent Logistics 

• Together with continent logistics set the framework for delivery frequency for the continent  
• Support Continent Logistics in implementing and harmonizing standard delivery schedules and frequencies across SMs 
• Responsible for network strategy implementation and related projects (optimization, ramp-up, ramp down )  

WHO YOU’LL WORK WITH 
You will work within the Supply Chain function, closely collaborating with planning market supply planning teams, D&S lead and logistics teams. You will be the main point of contact for Logistics on sourcing, delivery frequency and joint project implementations.  

WHO YOU ARE 
We are looking for people with… 

And people who are… 

• Structured and hands-on, with a strong problem-solving mindset. 
• Comfortable working across markets and functions in a complex environment. 
• Confident communicators who can align stakeholders around common goals. 
• Detail-oriented, with a continuous improvement and customer-focused mindset.  

JOIN US​ 
This is a full-time position, starting as soon as possible. The role is based in Amsterdam with the expectation of working from our office for four days per week. 

If you think your experience, skills and ambitions fit this position, please send your application as soon as possible. 

Due to data privacy policies, we only accept applications via our career page. 

We look forward to receiving your application! 

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​ 

Take the next step in your career together with us. The journey starts here.​ 

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application