Jobs in the Netherlands, in English.

Service Delivery Manager (DFS)

On-site in the Netherlands·Added yesterday (last checked 15 Oct)

HCLTech

62 open roles

Overview

Work mode
On-site, Netherlands

Skills

The role

Job Summary

Is responsible for P&L of the engagement, ensuring all escalations are resolved as per agreed norms, provide reports & services as per SOW; and, implement various initiatives takenupfor Profit Improvement Plan.

Key Responsibilities

1. To anchor process improvement/compliance (human error reporting) and other organizational initiatives (automation, Lean IT implementation)
2. To plan for Program and Delivery Management and ensure that the agreed deliverables in terms of margin are met.
3. To guide, manage, develop, engage the team thereby ensuring employee retention
4. To ensure customer engagement / satisfaction and referenceability
5. To ensure upskill/ creation of resources through internal academies/ trainings and growth rotation

Skill Requirements

null

Other Requirements

null

About HCLTech

Industry
IT Services
All open roles at HCLTech
WhatsApp
the Netherlands
the Netherlands
the Netherlands
the Netherlands

Senior Group Technical Architect

HCLTech1d ago2 openings
the Netherlands

Senior Program Manager

HCLTech1d ago
the Netherlands

Senior Project Manager

HCLTech1d ago
the Netherlands
See all 62 jobs