Global Business Development Director (TECH)

Job Req Number: 128455
Time Type: Full Time

Move forward as Senior Director Global Accounts Technology at DSV

Lead an international account team and build strategic partnerships with leading Technology customers. In this role, you combine leadership with personal customer responsibility and provide direction to profitable growth and innovative supply chain solutions.

As Senior Director Global Accounts Technology, you lead Regional Key Account Managers and personally manage a selection of DSV's most strategic Technology customers. You report to the Vice President Global Key Accounts within Group Commercial. Your scope of work is regional, within a global account structure.

You translate customer challenges and market developments into commercial opportunities, strengthen relationships at executive level, and build a strong team. How do you do this? You achieve this by:

• Leading, coaching, and developing Regional Key Account Managers (RKAMs). You set clear performance and development goals, recruit and mentor talent, support succession planning, and stimulate collaboration and knowledge sharing. You drive commercial results, customer satisfaction, CRM discipline, and consistent execution.
• Personally managing one to two strategic, global Technology customers as a senior commercial point of contact within your region. You develop regional account strategies that align with global customer goals and build executive-level relationships with Procurement, Supply Chain, Manufacturing, Operations, Engineering, and Commercial. You lead business reviews, strategic sessions, and governance meetings, and support complex negotiations, contract renewals, and partnerships.
• Realizing profitable revenue growth through customer retention, account expansion, and cross-selling. You translate supply chain strategies, investment priorities, and growth plans into new opportunities and, together with Solution Design, Engineering, and Business Development, develop innovative logistical solutions. You coach RKAMs on opportunity management, strategic selling, and negotiations, and monitor the pipeline, forecasts, and commercial KPIs.
• Deepening your knowledge of consumer electronics, semiconductors, cloud infrastructure, telecom equipment, data centers, and high-tech manufacturing. You follow developments in AI infrastructure, chip investments, digitalization, supply chain resilience, sustainability, and geopolitics. You translate market insights into account strategies and customer-centric value propositions, align with Global Technology Vertical leadership, and represent DSV at executive meetings, congresses, and strategic forums.
• Connecting Global Account Senior Directors, regional commercial teams, Operations, Solution Design, and Customer Operations Management to deliver integrated customer solutions. You monitor the alignment between regional execution and global customer agreements across all business units and transport modes. You coordinate implementations and improvement initiatives and resolve complex customer issues through collaboration between regions and functions.
• Strengthening commercial quality and governance with DSV's Global Account Management methodology. You monitor account planning, CRM usage, opportunity management, and accurate forecasts. Through analyses, dashboards, and customer insights, you improve account performance and identify growth opportunities. You share market and customer insights with Commercial Excellence and Vertical leadership.

Your team stands out within DSV due to the combination of regional customer knowledge and global collaboration. Together with Global Account Senior Directors, commercial and operational teams, and the Global Technology Vertical team, you ensure customer retention, profitable growth, and consistent execution of DSV's global value proposition.

We are DSV, we grow

DSV is a global provider of transport and logistics services. We connect companies and people with integrated supply chain solutions via air, sea, road, and warehousing. Reliability, efficiency, and sustainability are central. Our culture is about collaboration, entrepreneurship, and continuous improvement. Our people are our greatest strength.

You bring

• a relevant university degree with a strong analytical and professional foundation.
• at least 15 years of growing experience in Global Account Management, commercial leadership, Business Development, or Strategic Sales within logistics, supply chain, or Technology.
• 3-5 years of experience leading customer-oriented commercial teams, with demonstrable experience in coaching and developing account managers.
• Strong commercial and financial insight into pricing strategy, profitability, pipeline development, and business cases.
• excellent communication, presentation, negotiation, and stakeholder management skills.

It all counts for this vacancy of Senior Director Global Accounts Technology. Furthermore, it is important that you feel at home with us. That will certainly go well if you like to take charge, have courage, and want to grow with DSV.

You get

You will become part of a global commercial leadership team in a dynamic sector. In addition to a challenging job in an international environment, we offer:

• leadership responsibility for a team of Regional Key Account Managers and direct partnership with leading Technology companies.
• the opportunity to influence DSV's Technology strategy and develop innovative, resilient supply chain solutions.
• a collaborative international working environment, opportunities for leadership development, and a global career.
• a competitive reward. Concrete employment conditions: to be determined.

Move forward

Send your CV with a motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Justin Brummans answers all your questions via 06 4548 4247 or ext.justin.brummans1@dsv.com

We only contact you via official company addresses (e.g., @dsv.com or @nl.dsv.com) and never approach candidates via personal email services such as Gmail or Hotmail.

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

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