Jobs in the Netherlands, in English.

Allround Travel Consultant in Leiden

On-site in Oegstgeest·Part-time·Added 7 months ago (last checked 20 Oct)

Dreizen

13 open roles

Our summary

Work mode
On-site, Oegstgeest
Contract
Part-time
Languages
Dutch

Skills

Dreizen is hiring for this role in several places. This vacancy is in Leiden.

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • You have at least an MBO diploma, preferably in a tourism or commercial direction;

  • You have at least 1 year of work experience in the travel industry, are familiar with booking travel, and can advise customers independently and handle bookings;

  • You listen well, ask follow-up questions, and know how to translate the customer's wishes into personal and suitable travel advice;

  • You are digitally skilled, quickly master new systems, and enjoy being in contact with customers via different channels;

  • You work accurately and maintain an overview, even when you are dealing with multiple customers, bookings, and questions at the same time;

  • You have commercial drive: you see opportunities, dare to take initiative, and ensure with your enthusiasm and service that customers love coming back to you;

  • Experience with the professional handling of complaints is a plus;

  • You are flexible and do not find it a problem to work on Saturdays and during shopping evenings.

Pay & benefits

What you'll get

  • Making your passion your work, being busy with travel every day! 🧡

  • A salary that matches your experience and responsibilities;

  • 25 vacation days (for full-time) and 8% holiday allowance;

  • Good employment conditions: full travel expense reimbursement and a pension scheme via PGB;

  • Discounts on your own holidays and Friends & Family discounts to give away;

  • A handy bicycle plan and collective discount on your health insurance with CZ;

  • 50% discount on continuous travel and cancellation insurance;

  • Together for results! We work together on our individual and organizational goals. Does your shop belong to the best-performing shops? Then there is, of course, a beautiful reward for that.

  • Access to our online learning platform My Academy with more than 800 training modules to continue developing yourself. 🚀

The role

From a luxury holiday in the Maldives to a road trip through America: you know how to turn various holiday wishes into a trip that truly fits the customer. With your experience, broad travel knowledge, and commercial eye, you advise customers on the most beautiful destinations. You know the trade, know what good service means, and ensure that customers love coming back to you. Meanwhile, from your workplace, you travel the whole world. 🏝️

What you'll do

This world is our home. As an Allround Travel Consultant, you are the trusted face and point of contact for our customers. You already have experience in the trade, which allows you to quickly ask the right questions and translate travel wishes into suitable advice. In the shop, by telephone, and online: you ensure that customers are helped personally and well.

With your commercial eye and personal service, you make the difference. You work independently, switch easily between different customers and questions, and know what is needed to arrange a holiday well from start to finish. Whether a customer walks into the shop to book a holiday, contacts us by telephone with a question, or seeks our help online: you are happy to help the customer further.

You help our customers discover the world without worries by:

  • Personally and independently advising customers and helping them in the shop to find and book their next holiday;

  • Using your experience and travel knowledge to give customers suitable and personal travel advice;

  • Going that extra mile and thinking along about everything that makes their holiday complete and carefree;

  • Helping customers in the shop, by telephone, and online with questions about, for example, seat reservations, luggage, transfers, or changes to their booking;

  • Recognizing commercial opportunities and making customers enthusiastic about the possibilities that match their wishes;

  • Building a good customer relationship, so that customers will gladly come back to you for their next holiday.

    Our customers, of course, are not only there from Monday to Friday. That is why our stores are also open on Saturdays and during evening shopping hours. Together with your team, you make sure that someone is always ready to assist our customers at these times too.

You (go on holiday and) bring along

  • You are customer-oriented, service-oriented, and commercial, and you get energy from helping and making customers enthusiastic;

Ready for take-off?
Ready to make holiday dreams come true with us? Upload your CV and motivation. We look forward to meeting you!

Any questions? We are just one call (or WhatsApp 😉) away: 06 45 76 71 20.

WhatsApp

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