Control Room Specialist

• Money. Earn between €2949 and €4399 gross per month based on 40 hours.  You receive a 50% allowance for hours worked after 22:00. 
• Travel allowance, pension, and 10% discount on your purchases at Coolblue.
• 29 vacation days based on a full-time contract. If you promise that you will come back.

As a Control Room Specialist you ensure a smooth flow in the Warehouse. You do this by deploying resources and people effectively and efficiently so that the process runs like a well-oiled machine. Your end goal: all packages out the door on time. 

• You monitor the progress of the operation and identify early on where planning, capacity, or performance is coming under pressure.
• You provide advice based on data (volume, flow, performance) and liaise with the right teams to get the operation back on track.
• You coordinate during disruptions: making quick decisions, engaging the right specialists, escalating where necessary, and monitoring follow-up until it is resolved, and you ensure follow-up afterwards so that the incident does not recur.
• You keep stakeholders engaged with clear updates and advice, so that decisions are made quickly and with the right information.
• You monitor the order flow: you monitor order statuses and exceptions, prioritize where necessary, and coordinate deviations or upcoming deadlines with the operation.
• You help build the Control Room by standardizing work agreements and incident processes, securing knowledge (documentation/onboarding), and strengthening daily management with reports/dashboards.

• You communicate clearly and liaise easily with different departments.
• You remain calm under pressure and maintain an overview, even when many things are happening at once.
• You dare to make decisions and take responsibility for progress and follow-up.
• You enjoy working with data and make choices that you can substantiate.
• You are available part-time and on weekends (1 mandatory weekend day / 2 days would be even better)
• Public holidays are also working days (to compensate, you have extra days off).