€4k - €6k
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39,000+ live jobsStudent Part-time Customer Service
Hybrid in Naarden·Added 2 days ago (last checked 11 Nov)
Bergman Clinics
93 open roles
Our summary
- Salary
- €2,867 a month
- Work mode
- Hybrid, Naarden
- Contract
- Freelance
- Languages
- Dutch
This job advert was originally written in Dutch.
Requirements
What we're looking for
You are pursuing a degree and are looking for a part-time job that you can combine well with your studies, and you are available for at least 10 hours per week (note: this is not a requirement, but a minimum availability).
Nice to have
You enjoy having a lot of contact with different people and like helping them further.
You communicate clearly and friendly, both by telephone and digitally.
You work carefully and can easily switch between different questions and systems.
You provide your availability in a timely manner, so that we can take this into account in the schedule.
Pay & benefits
What you'll get
A starting salary in FWG 35 of € 2,867 gross per month based on 40 hours, in other words € 16.57 gross per hour.
8.33% holiday allowance and an end-of-year bonus of 8.33%. You can also have this paid out monthly.
A travel allowance of € 0.23 per kilometer up to a maximum of 50 kilometers one way.
A home office allowance of € 2.40 net per day.
Free weekends and official public holidays.
The role
Looking for a part-time job that is easy to combine with your studies? As a Customer Service Representative at Bergman Clinics in Naarden, you will help clients with their questions and gain valuable work experience in healthcare. You will indicate your availability in advance, so you can plan your work well around your lectures, midterms, and exams.
As a Customer Service Representative, you are an important point of contact for our clients. You help them with questions, appointments, and our digital services. In this way, you ensure that clients quickly know where they stand and are helped pleasantly.
What you'll do
You answer questions from clients via telephone, email, and chat regarding appointments, treatments, and administrative matters.
You schedule, modify, and confirm appointments and process data carefully.
You help clients with the use of My Environment and the Bergman App.
You think along with solutions and ensure that clients feel heard and helped.
With your ideas, you contribute to the improvement of our services and digital service channels.
How you'll work
Monday to Thursday: 08:00 - 20:00.
Friday: 08:00 - 18:00.
Within these opening hours, you indicate your availability in advance. Based on that, we create the schedule. This way, you can plan your work well around lectures, midterms, and exams, and we know when we can count on you.
What do you get in return?
We believe that good care begins with our employees. That is why we take good care of you.
Why work at Bergman Clinics?
A part-time job that is not only good for your bank balance, but also for your CV. At Bergman Clinics, you gain work experience within healthcare, learn to communicate professionally, and work with various systems and digital service channels.
You will get plenty of opportunities to acquire new knowledge and skills via GoodHabitz and the Bergman Academy. Additionally, you benefit from extra advantages, such as free fruit, fun team activities, a bicycle plan, discounts on sports subscriptions, and attractive collective insurance. Furthermore, you receive a 20% discount for yourself and a 10% discount for Friends & Family on products and services from Bey and Memira, up to a maximum of € 500 per year.
Where you will work
Does this sound like a part-time job that fits well with your studies? Apply as a Customer Service Representative at Bergman Clinics in Naarden.
About Bergman Clinics
In their own words
About the company & team
You will work at the Contact & Service Center of Bergman Clinics in Naarden. Together with your colleagues, you ensure that clients are helped quickly and expertly. You will join a dedicated team in which colleagues share knowledge, help each other, and work together to provide good service.
The department plays an important role in the client journey and continues to develop, including through the further digitalization of our services. Thus, during your part-time job, you not only gain experience in customer contact, but also learn what it is like to work within a professional organization in healthcare.