Security Reception & Safety

Are you a certified security professional and do you want to apply your experience in a meaningful environment? As a Security Reception & Safety Officer at Arkin, you are an important link in the safety of clients, employees, and visitors. You combine your security expertise with hospitality and service: you are the first point of contact at our locations in Amsterdam and ensure a safe and pleasant environment.

You are resilient, remain calm in unexpected situations, and know when to act or when to de-escalate. From monitoring the location and operating security and alarm systems to responding to incidents and supporting colleagues in client-related situations: no shift is the same.

What will you do?
For the receptions of our locations in Amsterdam, we are looking for a reception and safety employee who is at home in multiple roles. You will perform reception tasks at the location, and in addition, you will also perform (directly client-related) security tasks.

Your duties include

• You are the first point of contact for visitors, register them, and show them the way. You are also the point of contact for employees and other departments or refer them to the correct place or persons;
• You perform tasks in the field of service and security;
• You handle incoming and outgoing telephone traffic; you monitor the CCTV system, the paging, access control, and fire alarm systems;
• You monitor or supervise the safety of the location, materials, and property;
• You identify unwanted visitors and take action accordingly in accordance with regulations;
• You act as a reporting point for malfunctions and emergencies and, if necessary, call in internal emergency response, police, ambulance, and/or fire department; you perform fire and closing rounds;
• During your shifts, you may assist the nursing staff with client visits;
• You participate in the emergency structure and provide support during aggression incidents.

• Employment conditions according to the CAO GGZ, scale 35 (min. €2735,- and max €3560,- gross based on 36 hours);
• This is a vacancy for 24 to 32 hours per week with the intention to convert this into a permanent employment contract upon good performance;
• An end-of-year bonus and holiday allowance of 8.33%;
• You build up a good pension at Pensioenfonds Zorg & Welzijn.

Additionally, a number of attractive employment conditions from Arkin:

• For commuting and business travel, you receive a 2nd class mobility card, also usable for OV-fiets, or a mileage allowance;
• Discount on various insurances;
• With 11 specialties at various locations, Arkin also offers many long-term possibilities for your professional development and personal growth. For this, we have a wide range of training;
• A cafeteria plan where you can use your gross salary for extra vacation hours, bicycle purchase, and additional travel expense reimbursement;
• For your well-being, you have access to the Lifecheck care platform, a vitality budget (maximum of €100 net annually for employment of 18 hours p.w. or more), a balance budget of €1,000, and access to Nrgize for participation in activities such as bootcamp, yoga, and padel. Additionally, you will receive unlimited access to the online course offerings of GoodHabitz;
• Parking facilities;
• Refer a colleague? Receive a total referral bonus of €1000.- gross.

• You have an affinity with the client target group and you are able to quickly familiarize yourself with how client care and the organization work;
• You have a strong personality with good interpersonal skills. You are representative and service-oriented. It is important that you have a correct attitude, also in your approach to clients in various states of mind and with different cultural backgrounds;
• When necessary, you know how to fulfill a de-escalating role;
• Work is performed in day and evening shifts (at some locations, night shifts are also worked).

The submission of a Certificate of Conduct (VOG) is part of the appointment procedure.

Working with us
Mentrum offers short-term intensive and long-term care to adult Amsterdammers with a (severe) psychiatric disorder. Mentrum stands for care for those who need it most.

Mentrum is one of the 11 specialisms of Arkin. Together, we are the expert in the field of psychiatry and addiction care. Together, we advocate for the mental resilience of our clients.

Want to know more about this vacancy?
For more information, you can contact Marleen Iemhoff, manager of facilities and reception, at 06-21941146.
This vacancy has been published both internally and externally. Internal candidates have priority in the procedure. You can respond as long as the vacancy remains online.

At Arkin, we embrace diversity and strive for an inclusive culture in which we bring out the best in each other. Read more about our vision on D&I under 'about us'.

We prefer to look for new colleagues ourselves; we find that more personal. Therefore, recruitment through agencies is not appreciated.