Renewals Specialist

In this role, you will be the primary engine behind our contract retention, directly influencing customer loyalty and shaping the success of our Dutch-speaking markets by developing high-impact resolution strategies, maximizing renewal revenue, and collaborating closely with Customer Success Managers and sales teams.

• Spearhead proactive renewal strategies to maximize customer retention and significantly reduce churn rates.
• Master a high volume of renewals in a dynamic, fast-paced SaaS environment.
• Actively collaborate with key decision-makers and internal stakeholders to ensure critical renewal contracts are signed on time.
• Communicate risks clearly and quickly to internal stakeholders while taking the lead in developing resolution strategies.

Drive Growth and Retention as our Next Renewal Specialist - Dutch Speaker!

Ready to make a direct impact on customer success and drive key growth in our AECO sector? Trimble is looking for a proactive, Dutch-speaking problem solver to ensure our Dutch-speaking customer base thrives with our world-class SaaS technologies!

Location: Bodegraven, Netherlands - In Office (at least 4 days per week)

Travel Requirement: 0%

At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

• You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
• Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
• Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Keywords: Renewal Specialist, Customer Success, SaaS, Contract Management, Dutch, Retention, Churn Reduction, Salesforce, Bodegraven, Account Management

Drive Growth and Retention as our new Renewal Specialist - Dutch Speaker!

Are you ready to form the heart of our customer experience?

Trimble strives to continuously improve the customer experience, placing the customer and users at the center of everything we do. To achieve this, the Customer Success organization focuses on our customer base to ensure deep adoption and consistent retention of our technologies.

Trimble is now looking for a proactive, Dutch-speaking problem solver to join the Customer Success organization of our evolving AECO sector. Here, you will play a crucial role in strengthening our culture and ensuring our Dutch-speaking customer base continues to flourish with our high-quality technologies!

Trimble is a global technology company that connects the physical and digital worlds and transforms the way work is done. With relentless innovation in precise positioning, modeling, and data analysis, Trimble enables essential industries, including construction, the geospatial sector, and transportation.

The Trimble AECO segment offers digital construction solutions that increase precision and productivity for architecture, engineering, construction, and owners.

In this role, you are the driving force behind our contract retention. You directly influence customer loyalty and shape the success of our Dutch-speaking markets by identifying churn risks and developing effective quality strategies to mitigate churn, addressing customer concerns, verifying terms, generating quotes, obtaining approvals, and working to maximize customer retention and revenue. In this role, you will collaborate with Customer Success Managers (CSMs) and sales teams.

• Lead proactive renewal strategies to maximize customer retention and significantly reduce the churn rate.
• Manage a high volume of renewals in a dynamic, fast-changing environment.
• Actively collaborate with key decision-makers and internal stakeholders to ensure that critical renewal contracts are signed on time.
• Communicate risks clearly and quickly to internal stakeholders and take the lead in developing resolution strategies.

Essential skills and experience

• 2 to 3 years of proven success within a SaaS organization.
• A good understanding of software renewal processes, strategies, and concepts.
• You are a natural communicator with excellent collaboration and organizational skills.
• Fluent Dutch and good English (minimum B1 level).
• You demonstrate a high degree of autonomy and a persistent mindset when managing complex tasks.
• Technical proficiency in Salesforce and Google Workspace.

Location: Bodegraven NL - In office (at least 4 days per week in office)

At Trimble, we are not just a company that "does good" - we are a team committed to making a tangible, positive impact on the real world. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transport hubs, our work tangibly improves how people live, build, move, and grow. You will work on projects that truly matter: our purpose-driven culture means you help build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.

Collaborating with like-minded people: Our strong internal culture is a "hidden gem." You will work with a supportive team that shares your goals and fosters a true sense of connection. We are a company of "visionary pragmatists" who think boldly and build things that work.

Take ownership: Trimble thrives on individuals who show initiative and take ownership. You will find an entrepreneurial spirit here where success is often self-authored and proactive "doers" are empowered.

Keywords: Renewal Specialist, Customer Success, SaaS, Contract Management, Dutch, Retention, Churn Reduction, Salesforce, Bodegraven, Account Management

How to Apply: Please submit an online application for this position by clicking on one of the Apply buttons located in this posting.

Join a Values-Driven Team: Belong, Grow, Innovate.

At Trimble, our core values of Belong, Grow, and Innovate aren't just words-they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.

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If you need assistance or would like to request an accommodation in connection with the application process, please contact careers@trimble.com.