Operations Internship - Benelux Market

• An internship allowance of € 500, paid monthly.

• An independent role with the opportunity to grow and potentially continue working with us after your internship.

• The chance to make a difference in a sustainable and growing organization.

• A young, diverse, and ambitious team.

• A laptop for the duration of your internship.

• The possibility to complete an internship project for your studies.

• Daily varied and healthy lunch options, provided by the company, and of course drinks in our own Road bar.

• In addition to working together on our mission, we love to have fun and connect with each other during social events and team-building activities.

• Our office is located in Amsterdam.

• We are accredited by SBB as a training company.

Road enables companies in the EV ecosystem to grow with the technology and services they need to deliver seamless charging experiences. We provide the essential infrastructure that the EV charging ecosystem relies on. We do this through a specially developed software platform, supported by our unique expertise and world-class customer service. Road currently serves more than 200,000 customers and 20% of the Dutch market, and we have set ourselves the goal of repeating this success internationally. We are at the intersection of cleantech and fintech, and our mission is to make EV charging effortless for everyone.

Are you a proactive student who loves gaining professional experience at a fast-growing, mission-driven company? We are looking for an Operations Intern who forms the essential link between our products and the people who use them. You will be responsible for maintaining the high standards of our customer database, streamlining order processing, and identifying ways to make our workflows faster and smarter.

As an Operations Intern, you start your day at the office, where you discuss priorities and tasks with the team. You spend the morning answering questions from customers and partners, primarily regarding charging stations and charging cards. After lunch, you can play a quick game of ping pong to recharge before continuing with processing orders, updating the customer database, and identifying opportunities to optimize workflows. Throughout the day, you collaborate with colleagues and ensure smooth communication between customers and partners.

• Building and maintaining customer relationships.

• Handling inquiries and orders.

• Updating the customer database.

• Identifying the needs and wants of existing and potential customers. Discovering opportunities to optimize our processes.

• You gain practical experience in managing customer and partner relationships.

• You build practical knowledge of order processing and database management.

• You learn about the financial aspects of customer orders and processes.

• You develop your problem-solving abilities and communication skills in a commercial environment.

In addition to the basics, we want to ensure that our interns have everything they need to succeed and help us achieve our mission. Therefore, we offer a range of extra benefits designed to keep you happy, healthy, and supported—both inside and outside of work.

At Road, we believe that an open mindset and challenging ourselves are the keys to achieving the best results. As we continue to grow, we are working on more structure and clear processes that will help us reach the next phase together. This is not just about how we work, but also about how we support each other as people.

Collaboration is one of our core values, and that is visible in the way we interact with each other daily. We have lunch together with the company every afternoon and regularly organize volunteer activities outside of working hours. These moments help us to recharge, get to know each other better, and keep our culture strong. Because in our eyes, a healthy team is the foundation of a healthy company.