Floor Manager (38 hours), Calvin Klein Underwear - Roermond (€19.19)

• You have previous experience in supervisory or specialist roles within a premium or luxury brand.

• You have previous people management experience with the ability to resolve conflict and unproductive disagreements.

• You possess good communication skills with the ability to build relationships easily.

• You are a team player who recognises and celebrates the contributions and achievements of others.

• You are confident in giving feedback that promotes positive behavioral change.

• You handle change well, can adapt quickly, and work at pace.

• You are energetic and authentic, showing a clear presence on the shop floor.

• You approach all issues with a 'can do' approach and act with initiative to find in-store solutions.

Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable.

To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution.

The Floor Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their team through their passion and belief in our brands.

Responsibilities include:

• Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.

• Support the Management team managing all personnel, product and merchandising functions, business processes and results for their store.

• Communicate with staff daily their individual sales goals, key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve.

• Hold 'one minute meetings' at the end of employees' shifts; summarise their performance results, provide constructive feedback and recognition.

• Execute and model company established best practices in Customer Service, Store Operations, Loss Prevention,and Point of Sale.

• Achieve company standards/goals for personal sales results: sales v. budgets, sales per hour and units per transaction.

• Respond to and communicate with the Store Manager on all competitors, community information that could impact company business.

• Focus staff on the importance of quality relationships with internal and external customers.

• Effectively manage customer complaints in a timely and effective way.

• Analyse store level reports and create action plans to improve results.

• Effectively communicate with the Store Manager regarding day-to-day operational issues of the store.

• Perform Manager-on-duty functions; manage store opening/closing functions and the sales floor.

Be part of an iconic story.

At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world - and - endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok)

€19.19 Per hour

Calvin Klein is a global lifestyle brand that is an exemplar of bold, progressive ideals and a seductive, and often minimal, aesthetic. We strive to provoke and inspire our audience, while using provocative imagery and striking designs to stimulate the senses.

Even now, after more than 50 years, Calvin Klein remains a cultural phenomenon throughout the world by embracing tensions, fueling ideas, and creating unforeseen realities. We believe in a culture that provokes discovery and ideas. We strive to have a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.

Founded in 1968 by Calvin Klein and his business partner Barry Schwartz, we have built our reputation as a leader in American fashion through our sleek, aesthetic, and innovative designs. Global retail sales of Calvin Klein brand products exceeded $8 billion in 2015 and were distributed in (more than) 110 countries. Calvin Klein employs more than 10,000 people worldwide. We were acquired by PVH Corp. in 2003.

Our stores are the life and soul of our company. They serve as our primary touchpoints with our ever-evolving customer base. As the world of retail evolves, we as a company believe that, to make all other parts of the chain work, our stores must set the tone for what our two brands are all about. Regardless of where our consumers ultimately make a purchase, our stores are always the embodiment of our great brands. As a result, our locations are of the utmost importance, the first-class experience must be a given, and our in-store standards must never be in doubt.

To achieve this, we strive to hire individuals who can embrace our company's values and standards; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be agile and adapt to change and evolution.

The Floor Manager plays a key role in achieving these standards; they lead by example, embrace our entrepreneurial spirit, and inspire their team through their passion and belief in our brands.

Responsibilities include:

• Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.

• Support the management team managing all personnel, product and merchandising functions, business processes and results for their store.

• Communicate daily with staff regarding their individual sales targets, key performance indicators, store results, product sales, and other information to help them provide and achieve unparalleled service.

• Hold 'one-minute-meetings' at the end of staff shifts; summarizing their performance results, providing constructive feedback and recognition.

• Execute and model company established best practices in Customer Service, Store Operations, Loss Prevention, and Point of Sale.

• Achieve company standards/goals for personal sales results: sales vs. budgets, sales per hour and units per transaction.

• Respond to and communicate with the Store Manager regarding all competitors and community information that could impact company business.

• Focus staff on the importance of quality relationships with internal and external customers.

• Manage customer complaints in a timely and effective manner.

• Analyse store-level reports and create action plans to improve results.

• Effectively communicate with the Store Manager regarding day-to-day operational issues of the store.

• Perform Manager-on-duty functions such as; managing store opening/closing functions and the sales floor.

At PVH, we understand that the success of our organization is directly linked to our hardworking and dedicated employees, who contribute their time and talents to make our company what it is. Therefore, we are committed to offering a competitive and comprehensive benefits program that provides the protection, peace of mind, and flexibility to support our employees—both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are better with all forms of diversity and are proud to work with top talent from all walks of life and from all corners of the world. In the spirit of inclusivity, qualified candidates will be considered regardless of age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.

Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. After nearly 50 years, Calvin Klein continues to be a cultural catalyst across the globe by embracing tension, sparking ideas and creating unforeseen realities. We believe in a culture that provokes discovery and brave thinking. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality. Founded in 1968 by Calvin Klein and his business partner Barry Schwartz, we have built our reputation as a leader in American fashion through our clean aesthetic and innovative designs. Global retail sales of Calvin Klein brand products exceeded $8 billion in 2015 and were distributed in [over] 110 countries. Calvin Klein employs over 10,000 associates globally. We were acquired by PVH Corp. in 2003.

• You'll have a previous track record of supervisory or specialist roles within a premium or luxury brand.

• You'll have previous people management experience with the ability to resolve conflict and unproductive disagreements.

• You'll be an effective communicator with the ability to build relationships with ease.

• You'll be a team player who recognises and celebrates the contributions and achievements of others.

• You'll be confident in giving feedback that promotes positive behavioral change.

• You will work well with change, being able to quickly adapt and work with pace.

• You will be energetic and authentic showing a clear presence on the shop floor.

• You'll approach all issues with a 'can do' approach and act with initiative to find in store solutions.

At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+.

One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.