Jobs in the Netherlands, in English.

Senior Sales Support Specialist 32 hours per week

On-site in Utrecht·Full-time·Added 2 months ago (last checked 6 Nov)

Praxis

424 open roles

Our summary

Salary
€2,698 - €3,213 a month
Work mode
On-site, Utrecht
Contract
Full-time
Languages
Dutch

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • You have demonstrable experience with cashier work and service desks;
  • You are customer-oriented and have strong communication skills;
  • You are a true organizational talent and can switch gears quickly;
  • You remain calm even under pressure;
  • You have leadership qualities and can guide and support colleagues;
  • You have a flexible working attitude and are also available on weekends and/or in the evenings.

Pay & benefits

What you'll get

  • A salary in scale E (€ 2,770 - € 3,381 based on 38 hours p/w, in accordance with the DIY industry CAO);
  • You start with a training period in which you get to know the store, processes, and responsibilities of the position well. During this period, you will be placed in a salary scale between € 2,698 and € 3,213 gross per month based on 38 hours per week. After successfully completing the training period, you will move into the salary scale of Senior Sales Assistant.
  • Every month you receive a 2.43% holiday allowance, on top of your salary;
  • Flexible working hours that fit your situation;
  • 20% staff discount on almost all products in our stores;
  • A place in a friendly and social team where you can be yourself;
  • The possibility of following vocational courses and training via the Praxis Academy (to truly learn how to hit the nail on the head!);
  • An organization where ideas do not disappear into an idea box.

The role

In this role, you ensure that customers always leave the store feeling good. You maintain the overview and ensure that the checkout and service desk run smoothly. You handle cashier duties swiftly, help customers kindly with their questions, returns, and reservations, and simultaneously coordinate activities so that everything is managed well. Additionally, you guide colleagues, leverage their qualities, and ensure that everyone feels seen, heard, and valued. At Praxis, we believe in a diverse and inclusive work environment where respect, collaboration, and individual qualities are central. Together with your team, you keep the store tidy and organized. And when necessary, you jump in effortlessly and with a healthy dose of enthusiasm to assist another department.

Growth opportunities

At Praxis, you get plenty of opportunities to develop yourself. Via the Praxis Academy, you can follow internal training and vocational courses to specialize in a specific product area or to grow into roles such as team leader or (assistant) manager. You can also follow an mbo or hbo education via dual tracks.

What do you bring?

  • You have demonstrable experience with cashier work and service desks;
  • You are customer-oriented and have strong communication skills;
  • You are a true organizational talent and can switch gears quickly;
  • You remain calm even under pressure;
  • You have leadership qualities and can guide and support colleagues;
  • You have a flexible working attitude and are also available on weekends and/or in the evenings.

What do you get with us?

  • A salary in scale E (€ 2,770 - € 3,381 based on 38 hours p/w, in accordance with the DIY industry CAO);
  • Every month you receive a 2.43% holiday allowance, on top of your salary;
  • Flexible working hours that fit your situation;
  • 20% staff discount on almost all products in our stores;
  • A place in a friendly and social team where you can be yourself;
  • The possibility of following vocational courses and training via the Praxis Academy (to truly learn how to hit the nail on the head!);
  • An organization where ideas do not disappear into an idea box.

About Praxis

Does this all sound good? Apply now and discover how much fun working at Praxis can be!

Good command of the Dutch language is required for this position.

Praxis is part of Maxeda DIY Group.

About Praxis

Industry
DIY Retail

In their own words

About the company & team

Since 1978, Praxis has been making DIY tasks easier for everyone. With over 180 stores and about 3,500 colleagues, we help customers with products, tips, and advice. We stand for an inclusive working environment where everyone can be themselves, regardless of background, age, gender, culture, or orientation. We believe in openness, positivity, and getting things done. Whether you have a lot or a little experience: you will become part of a team where we help each other, learn together, and move forward together. For everyone's safety, we use the FAD register (fraud prevention in retail) as standard during applications.

Does this all sound good? Apply now and discover how much fun working at Praxis can be!

Good command of the Dutch language is required for this position.

Praxis is part of Maxeda DIY Group.

All open roles at Praxis
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