Day Receptionist - On-Call - NH Collection Eindhoven Centre

Do you have a passion for hospitality and excellence? Join the NH Collection team and work in fascinating hotels and resorts in authentic buildings in key destinations across Europe, Latin America, the Middle East, Asia, and now also in Greater China. You will create an eclectic-elegant atmosphere to offer our guests a stay driven by extraordinary feelings, with great attention to stimulating details to create memorable moments.

As a receptionist, you are responsible for assisting guests upon arrival and departure and for creating a unique experience during their stay in line with the hotel's vision and values regarding guest satisfaction.

06:45 You have changed and arrived in the back office with a cup of coffee. Your night shift colleague handles the handover. You note down the action items
07:00 You begin your checklist and stand ready behind the desk with your brightest smile to help the first guests
08:00 You have checked today's arrivals and communicated any specifics to the Desk Manager and other departments
10:00 Between phone calls, you handle incoming emails and work your way through the 'morning rush'
12:00 Enjoy a nice lunch with your colleagues from other departments
13:00 You check if there are any more guests checking out and continue with the checklist until it is finished
14:00 You ensure the handover is updated for the late shift and begin counting the cash register and wrapping up your shift
14:45 The late shift has arrived and you can begin the handover
15:00 Off home!

• You strive to give every guest an "Extraordinary" experience;
• You always think one step ahead and love to exceed the guest's expectations. Nothing is impossible;
• You are good at setting priorities and maintaining order during busy moments;
• You are a "Natural Host". Experience and a relevant education are useful, but for us, they are not the most important thing;
• You love variety in your work and working hours. Due to rotating shifts (morning, evening, and night shifts), your life never looks boring;
• You are interested in computers and take pleasure in learning new systems.

Beyond the ordinary: Your benefits at NH Collection

• Salary based on your experience starting from Horeca CAO scale 5.

Are you thinking: This is really for me? Then apply immediately!