Service Delivery Manager - AI Infrastructure

• Opportunity to work with some of the world's largest hyperscale customers
• Exposure to cutting edge GPU and AI infrastructure at significant scale
• High levels of ownership across strategic customer relationships
• Work alongside experienced data center, networking and infrastructure engineering teams
• Career growth within a rapidly expanding international AI infrastructure business
• Bonus Scheme
• up to €110,000 gross per year

Looking for a role with plenty of growth opportunities?

Join one of the world's fastest-growing AI cloud infrastructure providers delivering full-stack GPU, bare metal, and high-performance computing environments to leading hyperscalers, enterprises, and AI developers.

The organization is seeking a Service Delivery Manager to join its growing team. The successful candidate will own service delivery for key enterprise customers, managing infrastructure performance across large-scale AI workloads. Core duties include collaborating with data center, hardware, and networking teams, driving service reliability, and supporting customer infrastructure expansion.

Ready to make a move? Get in touch and apply today!

• Act as the main technical and operational contact for hyperscale customers
• Manage service delivery, SLAs, performance reporting and customer relationships
• Coordinate incident management, root cause analysis and technical escalations
• Work with data center, network and hardware teams to ensure reliable infrastructure operations
• Oversee bare metal deployments, hardware maintenance and capacity expansions
• Lead service reviews and improve operational processes, reliability and response times