Service/Sales Staff at Museumpark Vonk

As a Service/Sales Staff member, you are an important link within the event organization of VONK. You are involved from the first contact with the customer through to the execution of the event. You manage reservations and the mailbox, think along with the customer's wishes, and know how to translate these into suitable arrangements and possibilities. In doing so, you have a commercial drive: you see opportunities, respond to them, and ensure that inquiries are actually converted into beautiful events.

On the days that events take place, you are also present operationally. You participate during the events, maintain an overview, and jump in to assist with service where necessary. In this way, you combine commerce, organization, and hospitality in one varied role.

• Managing and following up on the reservation mailbox and maintaining contact with customers
• Advising customers and actively selling events, arrangements, and additional possibilities
• Ensuring good preparation and handling of reservations
• Participating during events and ensuring everything runs smoothly on location
• Assisting in service where necessary and providing operational support to the team

You are someone who sees opportunities, takes responsibility, and ensures that agreements are met. You love variety and actually enjoy the fact that one day you are working commercially and the next day you are in the middle of an event.

You are a welcoming and commercial go-getter who switches easily between customer contact, administration, and operations. You keep a cool head when multiple inquiries and tasks come at you simultaneously and know what is needed to make an event run well.

In addition, you bring:

• Experience within hospitality is desired
• You are 18 years or older, because you also regularly work until later in the evening
• You have a commercial and financial drive and get energy from achieving results
• You have a great sense of responsibility and handle matters independently
• You are flexibly deployable from Monday through Sunday and do not find varying working hours a problem
• You are stress-resistant and remain calm and sharp even during busy events
• You are hospitable, have strong communication skills, and enjoy actively working in service from time to time

You combine commercial sharpness with a hands-on mentality. You enjoy thinking along with customers, but you also do not hesitate to roll up your sleeves during a busy event. No two days are the same, and it is precisely that combination that makes this position so interesting.