Customer Success Manager - Relatiemanager
About Billink At Billink, we believe that paying can be easier, fairer, and smarter. With more than 3 million users, we help consumers shop online with confidence every day.
Jobs in the Netherlands, in English.
26,000+ live jobsHybrid in Gouda·Full-time·Added 10 months ago
This job was published 10 months ago




Nice to have
This job advert was originally written in Dutch.
HBO (Higher Professional Education) level of work and thinking.
At least 3 years of experience with new business or a similar commercial role.
You speak fluent Dutch; English and German are a plus.
You get energy from outbound sales, prospecting, and closing new deals.
You are used to working with targets and actively drive towards results.
You combine a structured approach with commercial creativity.
You feel comfortable at events and actively use them to expand your network.
An existing network within e-commerce is a clear advantage.
*Native or bilingual proficiency in Dutch is required for this role.*
Location: Gouda (Hybrid) | Level: HBO (Higher Professional Education) level | Type: Full-time
About Billink
At Billink, we believe that paying can be easier, fairer, and smarter. With more than 3 million users, we help consumers shop online with confidence every day. We work together with hundreds of webshops, platforms, and Payment Service Providers (PSPs), and are growing rapidly in the Netherlands and beyond.
This growth requires the expansion of our commercial team with professionals who get energy from opening doors, building relationships, and closing new partnerships.
The role
As a Business Development Manager, you are responsible for attracting new webshops that offer Billink as a payment method in their checkout. You own the entire sales process: from outbound prospecting and initial contact to the moment the first order is processed via Billink.
Outbound and consultative selling are essential components of this role. You actively approach new merchants (webshops), know how to understand their business, and translate their needs into a convincing proposition. Your conversations with webshops yield not only new customers but also valuable insights that contribute directly to the further development of our product and our strategy. You report directly to the Sales Director.
This is a role for someone who loves to build, wants to make a visible impact, and takes commercial ownership.
Experience within payments or fintech is not a requirement; motivation, eagerness to learn, and drive are more important.
Proactive and action-oriented.
Commercial thinker and solution-oriented.
Positive mindset and persistent.
Strong communicator, both at the table and in follow-ups.
A key role within an ambitious fintech that is constantly in motion.
Plenty of room for your own initiative, ideas, and personal growth.
A great salary with an attractive bonus scheme.
Company car.
Phone and MacBook.
An informal, professional working atmosphere with engaged colleagues.
Regular drinks, team outings, and shared successes (e.g., company weekend in Mallorca, Christmas drinks, Vrienden Van Amstel Live, etc.).
Interested?
Do you see yourself as a commercial builder who gets energy from outbound sales and closing new partnerships? Then this is a unique opportunity to grow with one of the most successful fintechs in the Netherlands. We look forward to your application.