Meeting & Events Operations (Banqueting) Team Member - Full-time - nhow Amsterdam RAI

Are you the Meeting & Events waiter with a passion for food, drinks, and hospitality, and who enjoys the vibrant atmospheres of nhow Amsterdam RAI, 'the cultures hub'?

social hub. design hotel. the place to be.

nhow Amsterdam RAI is a social and multicultural hub for globetrotters, business travellers, and Amsterdam locals. The iconic building, facing the various wind directions, symbolizes the melting pot the city of Amsterdam has always been and continues to be. The impressive 91-metre-tall building is located in the Zuidas district, right next to the RAI Amsterdam Convention Centre, offering its guests a dynamic headquarters and home base.

For this iconic social hub, we are looking for an enthusiastic, innovative and motivated Banqueting Waiter. Meeting & Events is an essential department. You will be responsible for creating nhow experiences for every contact person and every guest. The hotel has 10 modern meeting spaces located on the 23rd and 24th floor, with stunning 360° views of Amsterdam. In collaboration with the Amsterdam RAI Convention Centre, we help facilitate smaller team meetings, presentations, after-parties, social gathering, product launches, and much more. The Meeting & Events Operations team, or Banqueting team as we call it, is small but mighty and it consists of Banqueting Manager, two Supervisors, 2 full-time waiters, and a team of flex-pool colleagues.

What's in it for you (spoiler: a lot!)

• Free online & offline training organized by our own Minor Hotels University Northern Europe;
• End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR);
• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;
• Travel allowance of €0.23 per km, up to 30 km distance from work each way;
• Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;
• Team building events, trips and holiday parties;
• The opportunity to grow within our company worldwide;
• Salary based on your experiences, as per Horeca CLA scale 3, ranging between from €2.468 - €2.554.

What makes you the perfect fit for this bold journey?

• You have worked in hospitality, serving guests before;
• Hospitality runs through your veins and you have a genuine passion for events, food and drinks;
• Meeting & Events and/or Banqueting experience and a relevant education are useful, but not the most important for us. It is your attitude and energy that matters;
• Audio visual knowledge is an advantage;
• You have a good command of the English language;
• You can work during both, the day and evening, often Monday to Friday, but during busy events also in the weekend.

What part will you play in creating the unforgettable? (example of a morning shift)

• 06:45 With a cup of coffee, you go through the planning of the day.
• 07:00 You open and prepare all meeting rooms and startup all coffee areas before the first guests arrive.
• 08:00 After the handover with the Supervisor you are present in the coffee areas, after feedback from a contact person you quickly adjust one breakout room.
• 09:30 All meetings have started and you start preparing the first morning breaks, you pay special attention to the dietary wishes of the guests.
• 10:30 The first breaks have started, your colleague oversees coffee service, you quickly refresh the meeting rooms.
• 11:45 Together with colleagues from different departments you enjoy your lunch.
• 12:15 The first groups go for lunch, you refresh the meeting rooms and make sure all coffee areas are neat and tidy again.
• 13:30 All groups are back in the meeting rooms after their lunch, you tidy up the coffee areas and start planning tomorrow.
• 14:30 You prepare the afternoon break following our standards and the function sheet.
• 15:00 Your colleague of the evening started, you hand over your shift and you go home!!